Santa Cruz Harley Davidson Closes its doors
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Intermediate
Joined: Jul 2008
Posts: 26
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Santa Cruz Harley Davidson Closes its doors
Just bought my new Road Glide from Santa Cruz Harley Davidson two weeks ago, ordered a ton of parts and when I called their phone today got a voicemail saying we are no longer in business!
This dealer was in business for 11 years and had a very nice museum inside with many vintage bikes. I am bummed as I would have went somewhere else to buy my new bike as I wanted service when it was something I could not handle. Sounds like Harley customer service is trying to take care of the customers that got burned, I have called my credit card company to get the refund process started.
Overall a bummer for this area, and I am sure this wont be the last HD dealer to close their doors this winter.
This dealer was in business for 11 years and had a very nice museum inside with many vintage bikes. I am bummed as I would have went somewhere else to buy my new bike as I wanted service when it was something I could not handle. Sounds like Harley customer service is trying to take care of the customers that got burned, I have called my credit card company to get the refund process started.
Overall a bummer for this area, and I am sure this wont be the last HD dealer to close their doors this winter.
Road Master
Joined: Feb 2008
Posts: 1,069
Likes: 6
From: Greensboro, NC
Cruiser
Joined: Aug 2008
Posts: 148
Likes: 0
From: Salinas,CA
I just received this e-mail from MCHD.
Doug
"Harley-Davidson Motor Company and Monterey County Harley-Davidson want to be sure that all Santa Cruz Customers are properly taken care of
If you have a pre-paid maintenance program with Santa Cruz Harley-Davidson, and require maintenance, simply bring in your contract and we will honor it and perform the maintenance in accordance with your contract.
Likewise, if you have a deposit on merchandise or paid in advance for a special order, simply bring in your receipt and we will give you credit for amounts already paid, and get you the merchandise. If we do not have it in stock, we will do everything we can to locate it for you.
We are not, however, authorized to provide refunds."
Monterey County Harley-Davidson
333 North Main Street
Salinas, CA 93901
831-424-1909
Doug
"Harley-Davidson Motor Company and Monterey County Harley-Davidson want to be sure that all Santa Cruz Customers are properly taken care of
If you have a pre-paid maintenance program with Santa Cruz Harley-Davidson, and require maintenance, simply bring in your contract and we will honor it and perform the maintenance in accordance with your contract.
Likewise, if you have a deposit on merchandise or paid in advance for a special order, simply bring in your receipt and we will give you credit for amounts already paid, and get you the merchandise. If we do not have it in stock, we will do everything we can to locate it for you.
We are not, however, authorized to provide refunds."
Monterey County Harley-Davidson
333 North Main Street
Salinas, CA 93901
831-424-1909
Last edited by baucom1; Nov 13, 2008 at 10:40 PM.
Supporter
Joined: Sep 2006
Posts: 3,713
Likes: 647
From: San Ramon, Ca
I just heard tonight. I'm in San Jose (35 mi from Santa Cruz)
Tough times. Bummer !!!!! It was a very nice store. Pricey, but nice.
Car dealerships are dropping like flies around here (I work at one). Scary !!!!
If Chevrolet would sh__ or get off the pot with the Camaro . . . They would sell every one of em. People are lining up for the R/T Challenger. Paying (well) over MSRP for em.
GM missed the boat.
Tough times. Bummer !!!!! It was a very nice store. Pricey, but nice.
Car dealerships are dropping like flies around here (I work at one). Scary !!!!
If Chevrolet would sh__ or get off the pot with the Camaro . . . They would sell every one of em. People are lining up for the R/T Challenger. Paying (well) over MSRP for em.
GM missed the boat.
Cruiser
Joined: Jan 2007
Posts: 215
Likes: 9
From: San Jose, Ca
John, I am in San Jose also. What dealer are you at?
I was at Stevens Creek GMC when that one closed. I am at Moore Buick now.
Just read the Santa Cruz paper today and they said they where selling bikes at 50% off just to pay they employees.
I was at Stevens Creek GMC when that one closed. I am at Moore Buick now.
Just read the Santa Cruz paper today and they said they where selling bikes at 50% off just to pay they employees.
Road Master
Joined: Sep 2006
Posts: 1,121
Likes: 6
From: Huntersville, NC
What kind of building was it in....Taj Mahal or old style ? Sounds like they had a bad business plan.
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Supporter
Joined: Sep 2006
Posts: 3,713
Likes: 647
From: San Ramon, Ca
Older building. Has a clock tower. Totally redone. Corner of Soquel & Seabright- 4 blocks from the Boardwalk. I'm sure their overhead killed em. Santa Cruz is a wierd community. (Typical coastal town) There is little or no middle class. You're either a millionare or you live in a doorway. Most all of SCZ HD's business came from out of town. I heard of people wheeling & dealing and getting pretty decent deals on bikes. Their clothes and merchandise was expensive (compared to San Jose, Morgan Hill or Salinas, the 3 closest dealers to SCZ) Not sure about service.
Regardless it's sad. Sign of the times.
So Art, what are we gonna do? Wait for the other shoe to drop?
Regardless it's sad. Sign of the times.
So Art, what are we gonna do? Wait for the other shoe to drop?
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