Advice on damaged new bike
Thread Starter
|
Cruiser
Joined: Feb 2008
Posts: 102
Likes: 0
From: Chattanooga, TN
Advice on damaged new bike
Guys, New Classic arrived. Having some chrome work done. Checked today. Obvious scratch on lower left side of inner fairing. Dealer tried to polish out. Now have large shiny patch on inner fairing with scratch in the center. Bike is not delivered, but they have my check. I have a good relationship with the dealer and consider many employees friends. I would appreciate any help here from my friends. Thx.
Tourer
Joined: Apr 2008
Posts: 277
Likes: 0
Good relationship regardless, it's a lot of cash and you'll see that scratch as if it was 6 inches wide and two deep if you don't get them to fix to new specs.
A good dealy wouldn't make you ask, they would just explain the wait time on a new part coming in. How good a relationship could it be if they would be willing to let you leave with a new ride with a flaw they caused?
A good dealy wouldn't make you ask, they would just explain the wait time on a new part coming in. How good a relationship could it be if they would be willing to let you leave with a new ride with a flaw they caused?
Supporter
Joined: Dec 2006
Posts: 6,724
Likes: 234
From: Altoona, Pa.
Correct me if I'm wrong, but it won't cost them a dime to replace this in fact they'll probably make some warranty money from MOCO to do the work. Git er dun!!!
Trending Topics
Thread Starter
|
Cruiser
Joined: Feb 2008
Posts: 102
Likes: 0
From: Chattanooga, TN
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Ultimate HDF Member
Joined: Feb 2006
Posts: 5,939
Likes: 3
From: TX
If you "take it" unfixed, it will become YOUR problem.
If they are not responsive, threaten to walk. They can not force you to take it or withhold your deposit. If you did not order it with the scratch, then don't accept it.
If they are not responsive, threaten to walk. They can not force you to take it or withhold your deposit. If you did not order it with the scratch, then don't accept it.