Jackpot Slip-ons
Outstanding HDF Member
Joined: Jan 2007
Posts: 2,598
Likes: 19
From: Naples FL / Pine TWP PA
I do not know what you are saying here, if you simply would have contacted us we would have and still will glady replace your mufflers escpecially knowing your mufflers were a pre-production set. These simply are not problems we see with these mufflers. If you have concearns feel free to call me at 877-729-4754
Hi Jamie, I did call your shop. Maybe I miss took my conversation with the guy that frequently answers your phone. I am forgetting his name at the moment. My understanding when I had the conversation with him was to fix the baffle myself and that was that. Thank you for responding and I will give you a call after the holiday.
__________________
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
Road Master
Joined: Jul 2007
Posts: 894
Likes: 1
From: Huntersville, NC
I knew there was something funny going on here. First complaint I have seen from anything Jamie sales. I knew if Jamie knew about it he would take care of it.
Thanks Jamie for having great products and fantastic customer service!
I soon as he gets the PC V ready for the 08's and I get the funds to do my bike and the wife's, I will be ordering from Jamie.
Thanks Jamie for having great products and fantastic customer service!
I soon as he gets the PC V ready for the 08's and I get the funds to do my bike and the wife's, I will be ordering from Jamie.
Outstanding HDF Member
Joined: Jan 2007
Posts: 2,598
Likes: 19
From: Naples FL / Pine TWP PA
Yes I should have called again, my bad. It is a rare thing when a guy will bend over backwards to make it right. Awesome customer service and I should have known given even my history with Jamie and Fuel Moto I took the conversation and situation wrong.
Ron
Ron
Tourer
Joined: Jan 2007
Posts: 337
Likes: 1
From: Maryland
Jackpot mufflers
yes, we would glady warranty any mufflers that have an issue or simply do not meet our customers standards. We strive to offer the best quality products with the best customer service in the industry. This is one of the reasons that we chose to manufacture our own mufflers and start the jackpot brand, we wanted to have complete control over the product from the development and production stages right down to the warranty without having to involve a third party.
you can't beat that for customer service; when a maufacturer (like jamie) stands behind his product you can't go wrong.
Road Master
Joined: Mar 2007
Posts: 973
Likes: 0
From: Mt Dora Florida
I have found Jamie and his crew offer the best customer service anywhere. I've got the jackpots with the PC power package and love the setup.
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Outstanding HDF Member
Joined: Jul 2007
Posts: 2,609
Likes: 1
From: Indy area
I've been thinking, the reason for making the left-side baffle the way it is in the Jackpots is because on the pre-'09 touring exhaust system, the bulk of the flow goes to the right side anyway, and with a too-open baffle on the left the rear cylinder O2 sensor can get washed with gases that don't strictly represent the output of the rear cylinder. This is (largely?) alleviated with the Jackpots. On the '09s, both sides are fed from a common chamber in the headers which is well downstream of both O2 sensors. So there's really no reason to use Jackpots on an '09. I'd think that doing so would be leaving a lot of "exhalability" on the table.
I've been thinking, the reason for making the left-side baffle the way it is in the Jackpots is because on the pre-'09 touring exhaust system, the bulk of the flow goes to the right side anyway, and with a too-open baffle on the left the rear cylinder O2 sensor can get washed with gases that don't strictly represent the output of the rear cylinder. This is (largely?) alleviated with the Jackpots. On the '09s, both sides are fed from a common chamber in the headers which is well downstream of both O2 sensors. So there's really no reason to use Jackpots on an '09. I'd think that doing so would be leaving a lot of "exhalability" on the table.