Anyone dealt with this company? I ordered a hitch beginning of may and wnat to find if it has been shipped.I have no tracking number just a receipt number. I have sent two e-mails and no response to either . So looking for feedback from folks who have dealt with them.

don juan

 

I would search for a location and find a phone number to call them. Unfortunately in this industry as many others there is a lot of poor customer service, and there are a few scammers. I have not done business with them. I would also recommend filing a report with the Better Business Bureau. It is possible they had to fab the part if they were out of stock, but hey, a little communication goes a long way.

 

I have bought a couple of things from them and had a great experience. Fast shipper and no problems.

It says to get a tracing number go to your Pay Pal account:
Note: Our customers can also obtain shipment/tracking status by going to their Paypal accounts and viewing the transaction details.

I can understand your frustration.

 

Problem resolved thanks to paypal inquiry. Had to cancel order due to delay in shipping. I wish they would have responded without paypal but thats life. Thanks for responses

don juan

 

My experience with them was awful. No more. Nuff said.

 

I have ordered several times. My experience was slow shipping. Also ordered a Hidden Antenna. Don't do it. doesn't work. The company just refused a return due to it being an electrical part. (that is pretty much standard in industry) Then I ordered another electrical part for a handle bar controler for an aftermarket sony radio. That had a problem. The volume control didn't work. And again no return. I purchased one on e bay. No problem. I guess you can't blame this Co. However their customer service stinks.

 

Everytime I see this name come up on the forum, it's never in a positive mode. Free advertising is great but all wrong for this guy...

 

ordered my horn and tourbag brace from em.. they shipped separately one direct from propad and the other from themselves..