E glide goodies

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Jun 1, 2009 | 12:21 PM

don juan

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E glide goodies

Anyone dealt with this company? I ordered a hitch beginning of may and wnat to find if it has been shipped.I have no tracking number just a receipt number. I have sent two e-mails and no response to either . So looking for feedback from folks who have dealt with them.

don juan

Jun 1, 2009 | 12:27 PM

VTwin-Goodies

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I would search for a location and find a phone number to call them. Unfortunately in this industry as many others there is a lot of poor customer service, and there are a few scammers. I have not done business with them. I would also recommend filing a report with the Better Business Bureau. It is possible they had to fab the part if they were out of stock, but hey, a little communication goes a long way.

Last edited by VTwin-Goodies; Jul 26, 2009 at 03:52 PM.

Jun 1, 2009 | 01:01 PM

Texas Fat Boy

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From: ST. Louis

I have bought a couple of things from them and had a great experience. Fast shipper and no problems.

It says to get a tracing number go to your Pay Pal account:
Note: Our customers can also obtain shipment/tracking status by going to their Paypal accounts and viewing the transaction details.

I can understand your frustration.

Jun 2, 2009 | 12:26 PM

don juan

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Problem resolved thanks to paypal inquiry. Had to cancel order due to delay in shipping. I wish they would have responded without paypal but thats life. Thanks for responses

don juan

Jun 2, 2009 | 12:53 PM

twally

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My experience with them was awful. No more. Nuff said.

Jul 26, 2009 | 12:03 PM

radicalchop

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e glide goodies

I have ordered several times. My experience was slow shipping. Also ordered a Hidden Antenna. Don't do it. doesn't work. The company just refused a return due to it being an electrical part. (that is pretty much standard in industry) Then I ordered another electrical part for a handle bar controler for an aftermarket sony radio. That had a problem. The volume control didn't work. And again no return. I purchased one on e bay. No problem. I guess you can't blame this Co. However their customer service stinks.