Eastern Performance Return Freight Charges
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Road Warrior
Joined: May 2008
Posts: 1,802
Likes: 2
From: Salt Lake City, UT. Dushore, Pa.
Eastern Performance Return Freight Charges
I just got the wrong levers since pre 08's take a different ones and I must have given the wrong part # over the phone. The guy never asked me what year and wasn't too sharp, now I have to pay freight to get them back naturally but they will deduct the orignal free freight fr. the credit. If I wanted to exchange them they will add the orginal free freight plus additional freight to ship out the new ones. So Free Shipping can come back to bite you if someone makes a mistake.
I had to exchange something fr. Dennis Kirk and the only freight I paid was to get them back. They don't deduct freight fr. the credit on returns either.
Yes I try to get the part # right but somtimes **** happens.
I had to exchange something fr. Dennis Kirk and the only freight I paid was to get them back. They don't deduct freight fr. the credit on returns either.
Yes I try to get the part # right but somtimes **** happens.
Seasoned HDF Member
Joined: Apr 2008
Posts: 8,051
Likes: 50
From: Florence, MT (Bitterroot Valley)
Call em. They are some pretty good folks. I've bought a bunch of crap from them, especially when I was in No. VA. I'll bet they'll work something out with you. It's worth a shot.
Road Captain
Joined: Oct 2007
Posts: 597
Likes: 1
From: Texas
Dave
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Road Warrior
Joined: May 2008
Posts: 1,802
Likes: 2
From: Salt Lake City, UT. Dushore, Pa.
Yea, I did to get the rma #. They would ship the new levers out for $4 plus charge me something like 7.95 for the first free shipping and I just paid $8.70 to get them back so I just returned them and will deal with others . Might as well bought the 62.95 Boss Levers at the dealer. I just screwed up not realizing I had the part # for 08's and up.
Tourer
Joined: Jul 2008
Posts: 370
Likes: 0
From: Birmingham, AL
I just got the wrong levers since pre 08's take a different ones and I must have given the wrong part # over the phone.
Yes I try to get the part # right but somtimes **** happens.
I just screwed up not realizing I had the part # for 08's and up.
The guy never asked me what year and wasn't too sharp...
Yes I try to get the part # right but somtimes **** happens.
I just screwed up not realizing I had the part # for 08's and up.
The guy never asked me what year and wasn't too sharp...
So Free Shipping can come back to bite you if someone makes a mistake.
Road Captain
Joined: Oct 2007
Posts: 597
Likes: 1
From: Texas
Yea, I did to get the rma #. They would ship the new levers out for $4 plus charge me something like 7.95 for the first free shipping and I just paid $8.70 to get them back so I just returned them and will deal with others . Might as well bought the 62.95 Boss Levers at the dealer. I just screwed up not realizing I had the part # for 08's and up.
Dave
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