Another 407F Thread
Thread Starter
|
Tourer
Joined: Mar 2009
Posts: 348
Likes: 7
From: Idaho
Another 407F Thread
Finally took the bike back to the dealer to look at the tire. I have 8K miles on it with noticable cupping. They took measurements of the tread, pictures, checked air pressure, and sent it all off to the MoCo. MoCo asked for service receipts since the dealership had nothing (do my own service). Faxed everything to the dealer, now we'll wait. Just adding this information since after reading all the previous threads, I haven't seen this particular tactic before. The company's response to various owners has been all over the charts. Like someone mentioned, it seems to be based on who answers the phone. I'll update when I hear back.
Road Warrior
Joined: Apr 2007
Posts: 1,406
Likes: 5
From: Sunnyvale, Ca.
Info
Delaer Name and Contact Info. is always helpful :-)
Finally took the bike back to the dealer to look at the tire. I have 8K miles on it with noticable cupping. They took measurements of the tread, pictures, checked air pressure, and sent it all off to the MoCo. MoCo asked for service receipts since the dealership had nothing (do my own service). Faxed everything to the dealer, now we'll wait. Just adding this information since after reading all the previous threads, I haven't seen this particular tactic before. The company's response to various owners has been all over the charts. Like someone mentioned, it seems to be based on who answers the phone. I'll update when I hear back.
Road Master
Joined: Oct 2008
Posts: 880
Likes: 81
From: California
Why would they need your service records??? What does that have to do with your front tire? Did I miss the part of the service schedule where it says you have to change the air in the tires every 5000 miles?
Road Master
Joined: Nov 2007
Posts: 1,181
Likes: 7
From: tomball tx
called cust. service wed. and asked if they had any issues with vibration and they gave me a claim number and told me to go to dealer. haven't had a chance to set up appt.yet but plan on it this week....will advise
Thread Starter
|
Tourer
Joined: Mar 2009
Posts: 348
Likes: 7
From: Idaho
Just pulled the customer service number off the web. Trying to give the dealership a chance to do their thing first.
Trending Topics
Thread Starter
|
Tourer
Joined: Mar 2009
Posts: 348
Likes: 7
From: Idaho
Just got a call from the dealer (High Desert, Meridian Idaho). MoCo will be replacing the tire with a 408 at no change. Kinda restores my faith in the system.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
Harley-Davidson Fat Boy Becomes a Dark, Decepticon-Inspired Custom
Verdad Gallardo
6 Weirdest Harley-Davidsons Ever Sold to the Public
Verdad Gallardo
7 Times Harley-Davidson Chucked Tradition Out the Window
Verdad Gallardo
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Thread
Thread Starter
Forum
Replies
Last Post