XM doesn't work...
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Joined: Aug 2009
Posts: 65
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From: Medford, OR
XM doesn't work...
I had the dealer put in the built in XM module on my 09 Road Glide and brought it home and when XM turned on my service I have full signal and the stations display correctly but I have no audio. I tried all three positions on the speaker switch and even tried listening through the headset. The FM and other modes work just fine. I called the dealer first thing this morning and the service manager said he'd get back to me when he could ask a tech. I'm leaving on a trip in a couple of days and hope they figure this out or I will be seriously pissed. I can't believe the tech didn't check this before it left the shop because you can get the preview channel at least to check if the unit is working. I should have checked it myself before I left the dealer. Any ideas??
Jeff
Jeff
HDF Community Team
Joined: Mar 2008
Posts: 1,893
Likes: 552
From: NH
I had the dealer put in the built in XM module on my 09 Road Glide and brought it home and when XM turned on my service I have full signal and the stations display correctly but I have no audio. I tried all three positions on the speaker switch and even tried listening through the headset. The FM and other modes work just fine. I called the dealer first thing this morning and the service manager said he'd get back to me when he could ask a tech. I'm leaving on a trip in a couple of days and hope they figure this out or I will be seriously pissed. I can't believe the tech didn't check this before it left the shop because you can get the preview channel at least to check if the unit is working. I should have checked it myself before I left the dealer. Any ideas??
Jeff
Jeff
Tourer
Joined: Aug 2009
Posts: 278
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From: Malibu, CA
Please let us know what the problem was when you get it worked out. I have had XM on my Street Glide for several months now. It has worked perfectly ever since I had it installed. But then a couple of weeks ago when I was leaving on a week long ride, it stopped working. I had just had the J & M Amp installed, and I thought maybe something relating to that installation was the problem. Then all of a sudden, the XM radio was working again. It continued to work except for one other brief interruption again on the same trip. Ever since then, I haven't had another problem; and I have yet to figure out what caused the previous outages.
Road Captain
Joined: Jun 2008
Posts: 549
Likes: 0
From: Ft Myers FL
How much was it to have the XM installed. I was just wondering, I got the Zumo with the xm instead
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Extreme HDF Member
Joined: Dec 2006
Posts: 10,045
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From: ST. Louis
Take it back, it should be a simple fix if your volume works on the radio and CDs
Road Master
Joined: May 2009
Posts: 930
Likes: 4
From: Jacksonville, FL
I know its aggrevating when you pay someone good money to install a product and they dont even test it to see if its working properly. I agree with most, if the volume works on FM and the signal strength shows 3 bars, it is either a bad unit or plugged into the wrong plug. The wiring harness they have to add has several plugs for different options. If the tech didnt care enough to check his work, he probably didnt care enough to make sure he plugged it into the proper harness.