07 tranny probs?
Advanced
Joined: Nov 2005
Posts: 70
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RE: 07 tranny probs?
THE SALESMANAGER WHERE I GOT MY BIKE CALLED ME TODAY WHILE I WAS AT WORK, ASKED IF I WAS HAPPY WITH IT, TOLD HIM THE STORY ,GUESS WHAT ! YOU ARE THE FIRST I HEARD THAT HAVE SAID THEY HAVE A CLATTER ! STRAIGHT FROM THE CUE CARDS, WHILE LAST WEEK I CALLED TO TELL SALEMAN THE DEAL . THESE PEOPLE ARE OUT OF THE LOOP!
Outstanding HDF Member
Joined: Jul 2006
Posts: 2,303
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From:
RE: 07 tranny probs?
Find an honest dealer that will not feed you this line of ****.If you werent the first few guys that complained and honestly had the bike opened up and looked at,or something replaced,then this is the line you will get.They consider you a newby that just tools around lugging your motor,holding up traffic a parader.Right now its every man for themselves and good luck finding a dealer that will comfirm your noises.Everyone with issues needs to return these bikes to your dealer,call C/S first getting VIN on file.Make yourself heard,get the factory reps working night and day to satisfy your demands.File complaints to all that will listen,contact these bike magazines that you all read.Get everything in writing,record your reply phone calls,contact BBB,NHTSA,local televsion consumer editors etc.Expect a fight and take it head on.It AMF days all over again but this time you have more on your side to battle back with.
Road Captain
Joined: Jul 2006
Posts: 580
Likes: 2
From:
RE: 07 tranny probs?
ORIGINAL: pittguy
Find an honest dealer that will not feed you this line of ****.If you werent the first few guys that complained and honestly had the bike opened up and looked at,or something replaced,then this is the line you will get.They consider you a newby that just tools around lugging your motor,holding up traffic a parader.Right now its every man for themselves and good luck finding a dealer that will comfirm your noises.Everyone with issues needs to return these bikes to your dealer,call C/S first getting VIN on file.Make yourself heard,get the factory reps working night and day to satisfy your demands.File complaints to all that will listen,contact these bike magazines that you all read.Get everything in writing,record your reply phone calls,contact BBB,NHTSA,local televsion consumer editors etc.Expect a fight and take it head on.It AMF days all over again but this time you have more on your side to battle back with.
Find an honest dealer that will not feed you this line of ****.If you werent the first few guys that complained and honestly had the bike opened up and looked at,or something replaced,then this is the line you will get.They consider you a newby that just tools around lugging your motor,holding up traffic a parader.Right now its every man for themselves and good luck finding a dealer that will comfirm your noises.Everyone with issues needs to return these bikes to your dealer,call C/S first getting VIN on file.Make yourself heard,get the factory reps working night and day to satisfy your demands.File complaints to all that will listen,contact these bike magazines that you all read.Get everything in writing,record your reply phone calls,contact BBB,NHTSA,local televsion consumer editors etc.Expect a fight and take it head on.It AMF days all over again but this time you have more on your side to battle back with.
Sorry, but this is HD and not AMF. The company has alot to loose by taking that attitude. I'm sure they are working on it. It's hard to come up with a solution when you don't know the cause.
No one here has been able to, no dealer has been able to. Also, why is it some bikes and not others. Shouldn't it be all of them?
Tourer
Joined: Jul 2006
Posts: 253
Likes: 16
From:
RE: 07 tranny probs?
Thanks to everyone that the bashing the of ones of us with the transmission problem has backed off. Believe me all of us want to see this issue taken care of and put behind us. I for one would like it resolved as soon as possible. If HD would be honest about what is going on, even if it takes some time, a lot us would be able to calm down.
Thread Starter
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Extreme HDF Member
Joined: Sep 2006
Posts: 10,920
Likes: 6
From: Upstate New York
RE: 07 tranny probs?
An insider just informed me,,,,, the "companys" worried about disgrunteled customers! they fear a wide spread "postal" attack,,,,,upper management bieleves ,"Planes will crash into factorys,employees will be sniped by loonies with paintball guns,, suicide bombers on baggers,,, postage covered in "white dust",,,ecoli tainted jelly donuts in the break rooms!!!!! MASS mahem,,,, so for now,,,,, "everything is normal" go ride! have a nice day!"
Cruiser
Joined: Aug 2006
Posts: 189
Likes: 0
From: Slidell, LA
RE: 07 tranny probs?
I've got the dreaded noise in my SG but I also have a radio to drown it out. I'm sure the MoCo is working on a solution; everybody has the same problem and I'm sure there are a bunch of people that have returned their bikes. I'm confident the HD will find a fix and make the necessary recalls. Until then - this is definitely the best bike I've ever owned. My wife loves it - we've put 1500 miles on it in just over two weeks. Once they solve the tranny problem, it'll all be good. If they don't... it's still all good.
Road Master
Joined: Jul 2006
Posts: 762
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From:
RE: 07 tranny probs?
I agree that HD is working on someting and trying to figure out what's up. It would be nice for them to do that right thing and at least have the dealers start telling people this. Let's face it...No word from HD is leading eveyone on to believe they are ignoring them.
Bottom line is they don't want to announce anything and say something is wrong because they are not ready to take responsibility yet. OK, you don't know what the problem is. Let people know. If there is NO problem and they are to be that noisy etc. etc. etc. then make an announcement, send emails and letters out to your dealers so they can spread the word.
At work- If something goes wrong does everyone ignore it or do they hold a meeting and say let's fix it? If HD wants to have this great reputation, what would the right choice be?
Bottom line is they don't want to announce anything and say something is wrong because they are not ready to take responsibility yet. OK, you don't know what the problem is. Let people know. If there is NO problem and they are to be that noisy etc. etc. etc. then make an announcement, send emails and letters out to your dealers so they can spread the word.
At work- If something goes wrong does everyone ignore it or do they hold a meeting and say let's fix it? If HD wants to have this great reputation, what would the right choice be?
Road Warrior
Joined: May 2006
Posts: 1,571
Likes: 0
From: Houston Texas
RE: 07 tranny probs?
Let's just hope the research is not towards evaluating wheather the thing will last
thru the warrantee period.
Then there home free... And were skerood..
And how long is too long to wait?
The other day I went to take off from a light, lust eased the clutch out and it sounded like
an overheated car, or like a car that sits and keeps running when you shut it off. Was kinda embarassing
there were onlookers admiring the NEW HARLEY DAVIDSON.. I yanked the clutch in and gave it some throttle
to clear it out took off at a higher rpm and she went ok...
I think there is a combination of issues... I think it's in the easy clutch setup, Primary chain, Cam Chain Tensioner.
and maybe the clutch pack assembly. Tranny for sure....
The engine sounds solid...
I am a Master Auto Technician, and we have a network called IATN, International Auto Technician Network, and if we have a problem
like this it, get's solved with a quickness... And MOCO may have the same resourses...
I have started to not use the 6th gear, and keep the rpm above 2200... 75 mph is just a bit fast for me in crowded frwy traffic.
[IMG]local://upfiles/11910/762D0807A71F49BCAC113149A150EA9C.jpg[/IMG]
thru the warrantee period.
Then there home free... And were skerood..
And how long is too long to wait?
The other day I went to take off from a light, lust eased the clutch out and it sounded like
an overheated car, or like a car that sits and keeps running when you shut it off. Was kinda embarassing
there were onlookers admiring the NEW HARLEY DAVIDSON.. I yanked the clutch in and gave it some throttle
to clear it out took off at a higher rpm and she went ok...
I think there is a combination of issues... I think it's in the easy clutch setup, Primary chain, Cam Chain Tensioner.
and maybe the clutch pack assembly. Tranny for sure....
The engine sounds solid...
I am a Master Auto Technician, and we have a network called IATN, International Auto Technician Network, and if we have a problem
like this it, get's solved with a quickness... And MOCO may have the same resourses...
I have started to not use the 6th gear, and keep the rpm above 2200... 75 mph is just a bit fast for me in crowded frwy traffic.
[IMG]local://upfiles/11910/762D0807A71F49BCAC113149A150EA9C.jpg[/IMG]
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Cruiser
Joined: Aug 2006
Posts: 189
Likes: 0
From: Slidell, LA
RE: 07 tranny probs?
One thing to keep in mind is the fact that the new bike came out at the end of July. It hasn't really been that long - in other words - all the complaints haven't even really begun. I'm sure by the end of the year, they will be making formal announcements because by that time, people (new customers) will asking the dealers about the transmission noise BEFORE they buy a bike. Once sales are affected, they will have no choice but to address the problem. It ain't over yet - it really hasn't even begun. One thing that might help is sending an email to the manufacturer. Something plain and simple - just in case the dealer forgot to mention it to 'em. And express it as a safety issue rather than a noise issue. Safety concerns carry more weight.
Road Master
Joined: Jul 2006
Posts: 762
Likes: 0
From:
RE: 07 tranny probs?
ORIGINAL: mtpoland
One thing to keep in mind is the fact that the new bike came out at the end of July. It hasn't really been that long - in other words - all the complaints haven't even really begun. I'm sure by the end of the year, they will be making formal announcements because by that time, people (new customers) will asking the dealers about the transmission noise BEFORE they buy a bike. Once sales are affected, they will have no choice but to address the problem. It ain't over yet - it really hasn't even begun. One thing that might help is sending an email to the manufacturer. Something plain and simple - just in case the dealer forgot to mention it to 'em. And express it as a safety issue rather than a noise issue. Safety concerns carry more weight.
One thing to keep in mind is the fact that the new bike came out at the end of July. It hasn't really been that long - in other words - all the complaints haven't even really begun. I'm sure by the end of the year, they will be making formal announcements because by that time, people (new customers) will asking the dealers about the transmission noise BEFORE they buy a bike. Once sales are affected, they will have no choice but to address the problem. It ain't over yet - it really hasn't even begun. One thing that might help is sending an email to the manufacturer. Something plain and simple - just in case the dealer forgot to mention it to 'em. And express it as a safety issue rather than a noise issue. Safety concerns carry more weight.
I just feel for some others and don't want to hear about any HD Brothers having bad accidents.