I am losing sound.It comes back after I turn the radio off then back on.
Any ideas?

 

try these guys....www.ironcrossaudio.com

 

If it is stillunder warranty you will need to take it in and get the radio replaced. Mine went out and I could flip the speaker switch back and forth until it the sound came back on. Everything else worked as advertised. A new radion took care of the problem.

 

Just had mine replaced on my 07 Ultra. Took about 10 weeks to get a rebuilt unit. Seems to be common with the HK units.

 

+1 on contacting Iron Cross Audio. They're former HK techs and now more about what you need than anyone at a dealership. Tons of HDF'ers have used them (me included) who sing their praises.

If you have the Extended Service Plan, ICA will be authorized to do the repair.

Carl

 

No extended service.I guess if I can't find a loose connection I'm
going to buy another brand.I've never been happy with the service
of this radio.

 

So you would have to pay the $50 deductable plus shipping?

This sounds like a pretty good deal considering that the sound loss is an intermintent problem and the dealer techs may not be able to reproduce the problem.
Mine has been doing this for some time.On my third radio and cant remember if the other 2 did it.
Been thinking its the ARC amp until reading these posts.