Dealer -
Road Warrior
Joined: Jul 2010
Posts: 1,816
Likes: 2
From: New Hampshire
I can see both sides........even though I don't agree with some of it I can understand why.
I've never dealt with an Indy shop but do they run the same way a dealer would? I mean if I bought Dresser Duals, Monster Ovals and a Fuel Pak on the internet and brought them to an Indy to install would he say the same thing as a dealer? In other words he could order those parts as well for a markup
I've never dealt with an Indy shop but do they run the same way a dealer would? I mean if I bought Dresser Duals, Monster Ovals and a Fuel Pak on the internet and brought them to an Indy to install would he say the same thing as a dealer? In other words he could order those parts as well for a markup
Thread Starter
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Cruiser
Joined: Jan 2009
Posts: 155
Likes: 0
From: So. Calif.
My point is "customer service" I shouldn't have to drive 25 mins up the road to another dealer. It's not about saving money, It's about taking care of the people who spent $22k at your dealership. I'm not lecturing anyone, I'm simply stating the truth. I'm sure there are many other reasons dealers are closing besides the obvious facts you pointed out. Bottom line is OC HD can make whatever decisions they please, my business will go to elsewhere.
Bobbydeuce you saved money on the compensator and got it installed at a competitive price. What's your point. When you become a Harley Dealer you can make the decision of whether you install parts purchased elsewhere. Until then...not your decision
I'd be willing to bet a very large % of Harley dealers won't install parts that aren't purchased from them.
Before anyone gets too carried away lecturing on why so many Harley dealers are closing here's the facts:
a. there were too many to begin with even at 2000 demand levels.
b. Harley and their dealer network better adjust their business model to 2010 levels or below. The glory days of the late 90's aren't coming back anytime soon.... if ever.
I'd be willing to bet a very large % of Harley dealers won't install parts that aren't purchased from them.
Before anyone gets too carried away lecturing on why so many Harley dealers are closing here's the facts:
a. there were too many to begin with even at 2000 demand levels.
b. Harley and their dealer network better adjust their business model to 2010 levels or below. The glory days of the late 90's aren't coming back anytime soon.... if ever.
Road Warrior
Joined: Dec 2008
Posts: 1,616
Likes: 17
From: Mid West
Find a indy near to you, they tend to charge more for your parts installed but most won't turn down work. Friends of mine use Brick City Customs from time to time on the work they cannot do on their own, they add 10% to the tab if parts are furnished by customer and there is NO warranty except for their quality of work.
Banned
Joined: Jul 2009
Posts: 3,719
Likes: 1
Damn, I miss out on everything...
I don't have a dealer, I have to go to some one else's dealer. (Not really, I've worked as a mechanic for most of my years, and I have learned there is a valid reason to do my own work...
)
I don't have a dealer, I have to go to some one else's dealer. (Not really, I've worked as a mechanic for most of my years, and I have learned there is a valid reason to do my own work...
)
Extreme HDF Member
Joined: Dec 2006
Posts: 10,045
Likes: 36
From: ST. Louis
I agree with you being disapointed, you bought the bike there and you tried to buy the part there.
But not the part where you have to drive 25 minutes to the next HD dealer.
If I skip out on my local dealer it's 1 1/2 hours to the next two closest dealers and 2 hours to the 3rd closest.
But not the part where you have to drive 25 minutes to the next HD dealer.
If I skip out on my local dealer it's 1 1/2 hours to the next two closest dealers and 2 hours to the 3rd closest.
Outstanding HDF Member
Joined: Jul 2007
Posts: 3,341
Likes: 9
From: Woodinville, WA
Having done this particular job I'm surprised they'd dop it for just $130. Wonder what the going rate has been at dealerships and whether they're pulling the inner primary or not. The cost of a new gasket for the primary cover is $36. The derby cover gasket service kit is about $6. Pull the inner and you're in for a further $25 in gaskets and seals. That means they're charging you at going rates about 1 hr labor. That's pretty quick work even if it is a straight forward job.
Road Master
Joined: Oct 2010
Posts: 1,225
Likes: 2
From: Southern California
For me, Westminster HD is only a little farther away than OC HD. Would you recommend Westminster HD. Also, have you tried and independant dealers in the area?
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Road Master
Joined: Apr 2008
Posts: 1,001
Likes: 1
From: Pirmasens Germany
Find a indy near to you, they tend to charge more for your parts installed but most won't turn down work. Friends of mine use Brick City Customs from time to time on the work they cannot do on their own, they add 10% to the tab if parts are furnished by customer and there is NO warranty except for their quality of work.