Busted Crank Shaft
Seasoned HDF Member
Joined: Mar 2010
Posts: 38,586
Likes: 6,435
From: Honah Lee
Could you provide a little more info on this. I would think it would not turn over if the crank shaft broke, at least in a normal sounding way. Did a bearing tear up or did one of the crankshaft ends index around throwing the timing off? How bout getting some more info from the service manager. Catch them not looking an take a picture. Bet they will not let you take a picture of it if you ask..
Intermediate
Joined: Dec 2010
Posts: 27
Likes: 0
Have you filed a claim yet? Check your contract because some Esp plans have a clause that allows you to file for the money you paid for the contract if you havent filed for a claim (with a fee of course). They dont let people know this most of the time. I worked as a service advisor for quite a while and I was suprised at how many people didn't know this. Just check, because if they deny your claim then you may have some leverage.
Tourer
Joined: May 2005
Posts: 440
Likes: 0
My 2006 Rdglide with 63k on the odemeter had a scissored crankshaft on my stock 88 engine coming back from a trip. Dropped off at my local dealer when I got back. The dealer was able to check problem and that was about a week, due to being busy. No complaints so far, then it took ESP service rep about 10 days to come and inspect it. "Customer ran it low on oil" was his answer and the head wrench replied " then what is all this oil on my rack and in the motor?" He then pointed to a pile of 88 cranks in the corner and said " Did those engines run without oil too?" The adjuster said submit an estimate and we will review it.
The local dealer submited by fax an estimate for a complete rebuild pretty much all except cases and small stuff, vs a new 88 engine. the rear rod was binding, bearing toast piston cylinder and a bunch more didnt look good. The rebuild with labor was $4700 parts and labor to repair my original motor while the new motor was $2695 plus labor ($500 Ithink) I waited for ESP reply.
Week 3 ESP said no service records of service at dealership ,ESP requests copys of all service. I do all my own and sent bills for oil tires filters (pics of cut open ones looking for orange tensioner material inside ) big 2 tier tool box and my HF table lift plus geasy service manual with fingerprints on pages. Now starting to get pissed. Missed 2 rd trips and still waiting for ok for covered bike rental per contract. Not riding for a few weeks and having a rd trip , get my 96 Sportster serviced so I have wheels in the mean time.
Week 4 Ask dealership to rattle their cage at Esp and ask them to say" I think this guy is pissed by now waiting and might be ready to go off the deep end" LOL I want a brand new engine so I am not really pressing the matter, but they ok a new motor.
The dealer Removes old engine ships off to harley and about another week goes by and it arrives. Few days to install and do other covered items not related to engine problem and is ready.
Total time start to finish 45 days . Am I satisfied? yes dealership people 100% for their effort and putting up with me. ESP company 75-80% , honoring contract but slow to act.
The Esp companys collect your money, but you must jump thru hoops somestimes to get them to pay.
Leroy
The local dealer submited by fax an estimate for a complete rebuild pretty much all except cases and small stuff, vs a new 88 engine. the rear rod was binding, bearing toast piston cylinder and a bunch more didnt look good. The rebuild with labor was $4700 parts and labor to repair my original motor while the new motor was $2695 plus labor ($500 Ithink) I waited for ESP reply.
Week 3 ESP said no service records of service at dealership ,ESP requests copys of all service. I do all my own and sent bills for oil tires filters (pics of cut open ones looking for orange tensioner material inside ) big 2 tier tool box and my HF table lift plus geasy service manual with fingerprints on pages. Now starting to get pissed. Missed 2 rd trips and still waiting for ok for covered bike rental per contract. Not riding for a few weeks and having a rd trip , get my 96 Sportster serviced so I have wheels in the mean time.
Week 4 Ask dealership to rattle their cage at Esp and ask them to say" I think this guy is pissed by now waiting and might be ready to go off the deep end" LOL I want a brand new engine so I am not really pressing the matter, but they ok a new motor.
The dealer Removes old engine ships off to harley and about another week goes by and it arrives. Few days to install and do other covered items not related to engine problem and is ready.
Total time start to finish 45 days . Am I satisfied? yes dealership people 100% for their effort and putting up with me. ESP company 75-80% , honoring contract but slow to act.
The Esp companys collect your money, but you must jump thru hoops somestimes to get them to pay.
Leroy
Road Master
Joined: Sep 2010
Posts: 1,138
Likes: 457
From: Littleton CO
Yes, running it low on oil would tear up other things. There would be evidence of heat. Not seeing any pics I can't say for sure, but based on his account of what happened and that it still turned over that doesn't sound like it ran low on oil.
BTW.... I am an inspector/adjuster for extended warranty/service contracts, and have looked at a few ESP covered repairs in my area.
Bob
BTW.... I am an inspector/adjuster for extended warranty/service contracts, and have looked at a few ESP covered repairs in my area.
Bob
Tourer
Joined: Oct 2009
Posts: 323
Likes: 2
From: Central Pennsylvania
Not sure how this will turn out for you.My bike was still running fine but had developed a vibration and my primary was really screaming thats why i tore it down and found my crank had twisted.It wasnt actually broken.Runout was .016 primary and .004 pinion.After they were done at revolution it was .0008 and .0009.Its all together except my heads.
Tourer
Joined: Oct 2006
Posts: 416
Likes: 1
From: Victoria BC Canada
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