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am i over reacting?

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Old Feb 19, 2011 | 07:42 AM
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Default am i over reacting?

So the mechanic I have gone to for 8 years, as long as I have been riding pissed me off the other day and I want some opinions to see if I am justified or over reacting. I have spent over 10k at this indy shop over 3 bikes. He is old school and does fantastic work, but he is salty as hell, its always like everything is a pain in the *** with this guy and he is being bothered. So fast forward to this winter he did an s&s 95 kit on my 05 flhrs and was recommending a 510 cam gear driven and replacing the push rods to adjustable. For the cams he wanted 1600 and the roller rocker arms like 500. Money is a little tight so I sent him an email asking if there was a cheaper way to go about this, maybe stay chain on the cams, also asked about a cam that would give a little more bang for the buck, cuz o read the 510 is really mild.. He sends me a pissy message back saying he gave me his recommendation already and wouldnt answer the question again, that I could probably get it done cheaper elsewhere, and there I could put in whatever cam I wanted. I told him he was done getting my business. Did I over react?
 
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Old Feb 19, 2011 | 07:46 AM
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No, it's not good business to **** off the people that pay you. and I always give options to my customers.
 
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Old Feb 19, 2011 | 07:50 AM
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No you did not over react but he killed the goose that lays the golden eggs tho.
 
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Old Feb 19, 2011 | 07:51 AM
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A guy asked me 1200 to put 510G cams in my bike, I thought that was too high and didn't do it. You're guy is making a damned good living
 
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Old Feb 19, 2011 | 07:53 AM
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I'll state a fact..."The Customer is Always Right" so you're probably in need of a new gearhead. I'd say you gave this guy enough business over the years...there are a ton of good mechanics out there that will give you great service....with a smile
 

Last edited by Iceman24; Feb 19, 2011 at 07:55 AM. Reason: add
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Old Feb 19, 2011 | 07:58 AM
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I'd just take my business else-where.
He's telling you he doesn't need your business.
Just move on.. and don't look back..lots of other wrenches that need the work..
 
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Old Feb 19, 2011 | 07:59 AM
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Nope he wouldnt work for me either.
 
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Old Feb 19, 2011 | 08:00 AM
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No, you didnt over react at all. You should have over reatced! Gave that ******* a piece of your mind. Somtimes in my business I have to deal with customers pissin me off but THEY cant no that cuz they wont come back.
 
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Old Feb 19, 2011 | 08:02 AM
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Humm, everybody has a boss...share your email with him...maybe THEY want the business even if the wrench (head) doesn't.
 
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Old Feb 19, 2011 | 08:07 AM
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I think you were in the right here but no matter what I wouldn't have him touch my bike ever again. He's got a bad taste in his mouth about you now and I wouldn't depend on him to give your bike the care it deserves. Why would he care to do a good job for you if he doesn't respect you.
 
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