Same ol same ol BS from Harley
Cruiser
Joined: Nov 2010
Posts: 134
Likes: 0
From: Tomball TX
you might want to give Paramount over in Framingham a call. I'm guessing by your location that you're dealing with the folks in Auburn? I didn't have the best luck when I lived up there with the Auburn dealer but Paramount is a little bigger and tended to have more stuff in stock. About an hour drive from Sutton ( I lived in Douglas until about 12 years ago).
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Joined: Aug 2011
Posts: 64
Likes: 1
From: Middle of Massachusetts
No dealer problems
Just to let you guys know, the dealer has been doing everything in their power to make this right.....except offer a loaner and charge Harley for the defect and vendor problem ! Still no part and no ride since July 5th. @#$%^& !
Unofficial HDF Chaplain
Joined: Dec 2009
Posts: 21,128
Likes: 18,024
From: san diego
as a tech for mercedes we went thru this a few years ago with throttle actuators (harley induction modules) they'd go bad, making lots of noise and go into limp mode, we'd order a new one 2-3 days and it would be bad!! very frustrating! I think harley is starting to go thru the same growing pains that MB did they eventually got it right, but lots of unhappy owners. hopefully this isn't your only transportation
that said, almost positive, that like mercedes, they fail to the idle position and won't go to full throttle, so there won't be any runaway bike motors, (this is by design)
that said, almost positive, that like mercedes, they fail to the idle position and won't go to full throttle, so there won't be any runaway bike motors, (this is by design)
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Joined: Aug 2011
Posts: 64
Likes: 1
From: Middle of Massachusetts
Hey Dawg, Thanks for all the help. I found an induction module at a dealer in Virginia. Then called my dealer to let them know. They wanted to know how I found it, (did not let on), and then proceeded to tell me that it was too much paperwork to go through to transfer the part from one dealer to the other. WTF ! Time for the dealer to see the underside of the bus. Had to call the "mother ship" to get the ball rolling. Lets see how long it takes them to fix my ride now ! Thanks again for all your help.
Thread Starter
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Advanced
Joined: Aug 2011
Posts: 64
Likes: 1
From: Middle of Massachusetts
as a tech for mercedes we went thru this a few years ago with throttle actuators (harley induction modules) they'd go bad, making lots of noise and go into limp mode, we'd order a new one 2-3 days and it would be bad!! very frustrating! I think harley is starting to go thru the same growing pains that MB did they eventually got it right, but lots of unhappy owners. hopefully this isn't your only transportation
that said, almost positive, that like mercedes, they fail to the idle position and won't go to full throttle, so there won't be any runaway bike motors, (this is by design)
that said, almost positive, that like mercedes, they fail to the idle position and won't go to full throttle, so there won't be any runaway bike motors, (this is by design)
Thread Starter
|
Advanced
Joined: Aug 2011
Posts: 64
Likes: 1
From: Middle of Massachusetts
you might want to give Paramount over in Framingham a call. I'm guessing by your location that you're dealing with the folks in Auburn? I didn't have the best luck when I lived up there with the Auburn dealer but Paramount is a little bigger and tended to have more stuff in stock. About an hour drive from Sutton ( I lived in Douglas until about 12 years ago).
Seasoned HDF Member
Joined: Jun 2006
Posts: 28,473
Likes: 3,950
From: Vermont
Hey Dawg, Thanks for all the help. I found an induction module at a dealer in Virginia. Then called my dealer to let them know. They wanted to know how I found it, (did not let on), and then proceeded to tell me that it was too much paperwork to go through to transfer the part from one dealer to the other. WTF ! Time for the dealer to see the underside of the bus. Had to call the "mother ship" to get the ball rolling. Lets see how long it takes them to fix my ride now ! Thanks again for all your help.
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Joined: Aug 2011
Posts: 64
Likes: 1
From: Middle of Massachusetts
Thanks.......I guess I should not press too hard as to get my bike back at least in time for a "Leave Peeping" ride into Vermont ! Thanks again for your advice and info.
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Seasoned HDF Member
Joined: Nov 2010
Posts: 17,547
Likes: 7,153
From: Oxford, Nc
If the dealer wanted to take care of his customer, he'd take the part off of a recently uncrated bike and get you going. ( We used to do it all the time.)
Bottom line, they simply don't care.
Bottom line, they simply don't care.