Same ol same ol BS from Harley
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Joined: Feb 2010
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From: Jayhawk Country
That's exactly right, they don't care. I had a clutch cable break on my Honda VTX one day and was about 100 miles from home. Local dealer didn't have one so they pulled one off a bike on the show room. I give them as much business as I can but that's what you call customer service. I didn't buy my bike there either and they didn't know me from squat. Just a great dealership. I would be up in their *** over this. This is the kind of thing that would make me switch brands if it happened to me. Completely ridiculous to be down over a month.
Unofficial HDF Chaplain
Joined: Dec 2009
Posts: 21,137
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From: san diego
no they didn't, if the car was under warr, they would give you a good deal on a rental but that was it, mercedes doesn't make mistakes, and they certainly won't admit to one, and besides if you own a benz, you should already have another car! (no arrogance there!!)
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Joined: Aug 2011
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From: Middle of Massachusetts
Down over a month !
That's exactly right, they don't care. I had a clutch cable break on my Honda VTX one day and was about 100 miles from home. Local dealer didn't have one so they pulled one off a bike on the show room. I give them as much business as I can but that's what you call customer service. I didn't buy my bike there either and they didn't know me from squat. Just a great dealership. I would be up in their *** over this. This is the kind of thing that would make me switch brands if it happened to me. Completely ridiculous to be down over a month.
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Joined: Aug 2011
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From: Middle of Massachusetts
Part in Virginia
I am in the process of doing that right now. Thanks for the help and advice.
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