Same ol same ol BS from Harley
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Joined: Aug 2011
Posts: 64
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From: Middle of Massachusetts
Same ol same ol BS from Harley
Ok so.....my back ordered part ( induction module ) for my 2010 Streetglide with 14750 miles, which by the way has been back ordered since July 5th, was supposed to be in today, is not in today.....go figure. Down for over a month is not fun. I called Harley again today and talked to a manager....for the fourth time, and was told he would look into it and get back to me with some answers.....ya OK ! No phone call. What a surprise ! Good luck friends dealing with Harley customer (no) care !
Venting and frustrated in Sutton with no ride !
Venting and frustrated in Sutton with no ride !
Seasoned HDF Member
Joined: Feb 2008
Posts: 34,661
Likes: 36,273
From: outskirts of ba habba
Still under warranty ?? If so, I'd be screaming and hollering for a demo
bike to be riding.
Probably wouldn't get one, but they would realize just how pizzed I was....
Sorry to hear of your misfortune.....
bike to be riding.
Probably wouldn't get one, but they would realize just how pizzed I was....
Sorry to hear of your misfortune.....
Seasoned HDF Member
Joined: Jun 2006
Posts: 28,559
Likes: 3,954
From: Vermont
pn#27685-08A which is what your bike calls for is now obsolete and superseded to pn#27200003 which is on backorder until 08-12-11. The following dealers show as having in stock:
Maryland
Harley-Davidson of Washington, DC Fort Washington P-301-248-1200
New York
Staten Island Harley-Davidson Staten Island P-718-447-4009
Virginia
New River Valley Harley-Davidson Christiansburg P-(540) 381-6311
Washington
Timber Wolf Harley-Davidson Spokane P-(509) 927-7433
Lynnwood Harley-Davidson Lynnwood P-(425) 921-1100
I can tell you that when a dealer calls another dealer and asks for a part that is on backorder, chances are the dealer that has the part tells the other dealer that they don't have it or can't let it go, etc. If you cannot wait, then start with the NY dealer and say that you are passing through and ask if they have the part, etc. If they do, ask your dealer to buy it with a credit card for full price and have it shipped to them(take about 1-2 days). There are the -08 and -08A parts available at various dealers, but with a warranty issue they have to use the most updated part.
Maryland
Harley-Davidson of Washington, DC Fort Washington P-301-248-1200
New York
Staten Island Harley-Davidson Staten Island P-718-447-4009
Virginia
New River Valley Harley-Davidson Christiansburg P-(540) 381-6311
Washington
Timber Wolf Harley-Davidson Spokane P-(509) 927-7433
Lynnwood Harley-Davidson Lynnwood P-(425) 921-1100
I can tell you that when a dealer calls another dealer and asks for a part that is on backorder, chances are the dealer that has the part tells the other dealer that they don't have it or can't let it go, etc. If you cannot wait, then start with the NY dealer and say that you are passing through and ask if they have the part, etc. If they do, ask your dealer to buy it with a credit card for full price and have it shipped to them(take about 1-2 days). There are the -08 and -08A parts available at various dealers, but with a warranty issue they have to use the most updated part.
Road Warrior
Joined: Jun 2009
Posts: 1,943
Likes: 3
From: NYC
pn#27685-08A which is what your bike calls for is now obsolete and superseded to pn#27200003 which is on backorder until 08-12-11. The following dealers show as having in stock:
Maryland
Harley-Davidson of Washington, DC Fort Washington P-301-248-1200
New York
Staten Island Harley-Davidson Staten Island P-718-447-4009
Virginia
New River Valley Harley-Davidson Christiansburg P-(540) 381-6311
Washington
Timber Wolf Harley-Davidson Spokane P-(509) 927-7433
Lynnwood Harley-Davidson Lynnwood P-(425) 921-1100
I can tell you that when a dealer calls another dealer and asks for a part that is on backorder, chances are the dealer that has the part tells the other dealer that they don't have it or can't let it go, etc. If you cannot wait, then start with the NY dealer and say that you are passing through and ask if they have the part, etc. If they do, ask your dealer to buy it with a credit card for full price and have it shipped to them(take about 1-2 days). There are the -08 and -08A parts available at various dealers, but with a warranty issue they have to use the most updated part.
Maryland
Harley-Davidson of Washington, DC Fort Washington P-301-248-1200
New York
Staten Island Harley-Davidson Staten Island P-718-447-4009
Virginia
New River Valley Harley-Davidson Christiansburg P-(540) 381-6311
Washington
Timber Wolf Harley-Davidson Spokane P-(509) 927-7433
Lynnwood Harley-Davidson Lynnwood P-(425) 921-1100
I can tell you that when a dealer calls another dealer and asks for a part that is on backorder, chances are the dealer that has the part tells the other dealer that they don't have it or can't let it go, etc. If you cannot wait, then start with the NY dealer and say that you are passing through and ask if they have the part, etc. If they do, ask your dealer to buy it with a credit card for full price and have it shipped to them(take about 1-2 days). There are the -08 and -08A parts available at various dealers, but with a warranty issue they have to use the most updated part.
Thread Starter
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Joined: Aug 2011
Posts: 64
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From: Middle of Massachusetts
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Joined: Aug 2011
Posts: 64
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From: Middle of Massachusetts
Induction module problems
Defective design.....instead of the gentle whine of te FI when you hit the start button, it sounds like Woody Woodpecker is trying to peck his way out of your aircleaner! Beware......if you hear this noise.....bring it to your dealer asap! Hopefully they have the part by then ! Hope it doesn't happen to you brother....or anybody else out there!
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Thread Starter
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Joined: Aug 2011
Posts: 64
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From: Middle of Massachusetts
Thanks for help and sympathy
thanks for your suggestions brother.....and believe me.....they know how pissed I am ! So does the mother ship! At customer ( no ) care they are professionals at blowing people off !
