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WileyX, great customer service

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Old Sep 21, 2011 | 06:52 PM
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2010 Glide Rider's Avatar
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Default WileyX, great customer service

I own a pr of Ink frames (prescription, progressive bifocal, transition lens). Anyhow, they're 4 yrs old and I've replaced the foam cavity several times. It's time again, but it wasn't listed on their website. I called and because the frames are discontinued, they don't sell the foam anymore. The girl I was speaking with put me on hold to see if they had any left. She claimed they had only 1 left and will send it to me free of charge. How awesome is that. Next year when I need a new pr, they'll be WileyX.
 
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Old Sep 21, 2011 | 07:01 PM
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Great company & product, I have two pair of Wiley X's.
 
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Old Sep 21, 2011 | 07:18 PM
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I have a couple pair myself. Great glasses.
 
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Old Sep 21, 2011 | 08:56 PM
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Got two pairs myself and my girl has a pair. Great fit and quality.
 
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Old Sep 21, 2011 | 09:58 PM
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Yes, but do they land lens side up or down when they fall out of your pocket and hit the pavement? I want a pair of sunglasses that will defy Murphy's Laws!
 
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Old Sep 21, 2011 | 10:24 PM
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Originally Posted by 2010 Glide Rider
I own a pr of Ink frames (prescription, progressive bifocal, transition lens). Anyhow, they're 4 yrs old and I've replaced the foam cavity several times. It's time again, but it wasn't listed on their website. I called and because the frames are discontinued, they don't sell the foam anymore. The girl I was speaking with put me on hold to see if they had any left. She claimed they had only 1 left and will send it to me free of charge. How awesome is that. Next year when I need a new pr, they'll be WileyX.
Well it sounds like I can forget about ever replacing my foam cavity since you got the last one...I have the Ink frames too with single vision, transition, teflon coated lenses. Great glasses and have worn them two seasons - the foam is actually still good as new Wonder why they discontinued that model? I am going to get a new scrip this winter and order some WileyX Airbornes from SportX. Where do you get your Wiley's? I got my current set from my optometrist, but it was a major price ripoff...live and learn.
 
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