Paul Yaffe Customer service Update?
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Road Warrior
Joined: Oct 2010
Posts: 1,597
Likes: 1
From: Frederick, CO
Paul Yaffe Customer service Update?
Anybody ordered anything from Baggernation lately? I know when I ordered some stuff last year it took forever. Those guys were really nice about things and were trying to be helpful. They said they were going though growing pains and I was just wondering if it has gotten any better?
Elite HDF Member
Joined: Apr 2009
Posts: 3,542
Likes: 161
From: Booming metropolis
I called them a couple times a a few weeks before sturgis. They were real helpful and even returned calls to.provide additional information. My bars will be installed next weekend.
Road Captain
Joined: Nov 2009
Posts: 535
Likes: 3
From: Texas
As a dealer it's easier to e-mail them. Only complaint is I usually get a reply from a sales rep telling me to e-mail them directly for faster responses but when I e-mail them directly I never get a response. So I always revert back to the main e-mail address.
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Road Warrior
Joined: Jun 2010
Posts: 1,960
Likes: 1
From: Miami, FL
I have been back and forth with him all day today (email) on a few items. The longest it took him to get back to me was an hour or so once. No issues on my end.
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Novice
Joined: May 2011
Posts: 19
Likes: 0
From: VA
I emailed Paul a month ago several times, he was on top of every question same day via email. Then when I was ready to place my order I emailed him my number and they called me. No problems at all, no real hurry for the product with winter lingering around the corner. Still excited about seeing if I made the right choice going with the 14"s MMB instead of the 12"s.
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Road Warrior
Joined: Oct 2010
Posts: 1,597
Likes: 1
From: Frederick, CO
I have no issues with there service. It really is worth the wait for the products. I just wanted to know if others were still having issues. I waited three months for my strereo. But I LOVE IT.