I bought an ESP on my '09 SG when purchased new and although I haven't needed it much, I've used it twice I believe. Replaced a battery about a year ago and a radio a month ago all with no questions asked and no cash out of pocket. Oh, I used a different shop for the warrantee work then the shop I purchased bike and ESP at. I gotta say, my local dealer has EXCEPTIONAL service.

 

I bought the extended service plan for my 07 Ultra, as I put a lot of miles on . They had two levels, and i got the Platinum one which covered all wear parts in addition to repairs. I figured I saved about 40% off of retail pricing with it. I had warranty work performed on it and then for two more years of extended warranty. I broke even there so far, and it will be up in August.

The value of service, repairs, and warranty work so far has total over $10,000, and I'm out just under $6,000 in nearly five years of ownership. For me, it is a good, no great deal!

I be smiling!

 

First I would like to thank all of you for the replies and info. The teck comes back to work today who is working on my bike. So I hope to find out something today. I will post the outcome.

Thanks for the replies William The Red.

 

Tech working on Sunday?

 

Ok I got that wrong he comes back today and the bike should be done today all so.

 

I recently used them (ESP) & it went well. Best of luck!

 

First, the HD ESP (underwritten by a third party) requires the work be done by an HD dealer, not an indy.

Second, as HOGDOC said, the dealer Service Dept. phones in the diagnosis and repairs necessary to seek approval for the repair claim. The ESP underwriter, CNA was the one when I had my ESP, approves or denies the claim--they also use independent auditors to visit the dealer from time to time if they question a specific claim.

Third, if you want to solicit business on hdforums.com, become a sponsor.

Carl

 

50$ and I was out the door. The ESP saved me the cost of rebuilding trans. All 6 gears seals and bearing.