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HK radio problem

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Old May 13, 2012 | 05:55 PM
  #11  
MichiganDave's Avatar
MichiganDave
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From: Sterling Heights, Michigan
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Your radio if I had to bet has vibration damage to it. I had the same problem with my HK head unit. They all have the same symptom of the sound cutting out. I had this problem with my 08 and it went on for over a year before I could not take it anymore. Sometimes the sound would come back right away and sometimes it would come back on hours later. What I do know is that when your riding is when you will experience the problem. When my sound was working if I had it playing in the garage it never went out one time in that year. I sent mine to Iron Cross about a month back and the problem is gone. I let this issue eat at me for a year because I figured that the MoCo should pay to fix or replace it since it seems to be a problem with almost everyone's radio but other than knocking on the CEO's door I tried everything else and from the dealer to the corporate guys no one was interested in my problem. Their solution was to by a new or refurbished one.
 
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Old May 13, 2012 | 06:01 PM
  #12  
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Originally Posted by V2Evo96
Almost sounds like a circuit getting too hot and tripping out till it cools off enough to kick in again or a bad connection as was suggsted. Just totally guessing though.

Personally I would send it to ICA. It will come back better than new and not likely fail. Maybe it's fix it now or fix it later--again?
How do I find ICA?
 
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Old May 13, 2012 | 06:14 PM
  #13  
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Copyless
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ICA is just Iron Cross Audio, that was already mentioned. It sounds as though you have vibration damage and they are experts on the areas to beef up and they do a few other things to it while they have it.

The handlebar bolts hitting the radio mostly caused the CD to skip, I know of no other problems they caused, even the bulletin to replace the two bolts, reference the skipping of the CD player.

Your model was also known to have bad brackets, which help to cause the problem you have, so make sure you check them, as they probably are broke and need replaced, if you haven't already done this.
 
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Old May 13, 2012 | 08:28 PM
  #14  
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Originally Posted by Copyless
ICA is just Iron Cross Audio, that was already mentioned. It sounds as though you have vibration damage and they are experts on the areas to beef up and they do a few other things to it while they have it.

The handlebar bolts hitting the radio mostly caused the CD to skip, I know of no other problems they caused, even the bulletin to replace the two bolts, reference the skipping of the CD player.

Your model was also known to have bad brackets, which help to cause the problem you have, so make sure you check them, as they probably are broke and need replaced, if you haven't already done this.
Lots of good info here. I removed the radio. I am shipping it off tomorrow. Thanks you all for the 411.
 
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Old May 13, 2012 | 09:47 PM
  #15  
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V2Evo96
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From: Victoria, Australia
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Originally Posted by MichiganDave
Your radio if I had to bet has vibration damage to it. I had the same problem with my HK head unit. They all have the same symptom of the sound cutting out. I had this problem with my 08 and it went on for over a year before I could not take it anymore. Sometimes the sound would come back right away and sometimes it would come back on hours later. What I do know is that when your riding is when you will experience the problem. When my sound was working if I had it playing in the garage it never went out one time in that year. I sent mine to Iron Cross about a month back and the problem is gone. I let this issue eat at me for a year because I figured that the MoCo should pay to fix or replace it since it seems to be a problem with almost everyone's radio but other than knocking on the CEO's door I tried everything else and from the dealer to the corporate guys no one was interested in my problem. Their solution was to by a new or refurbished one.
They spruik the same language down here too. A new one downunder is $1100.....
 
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Old May 13, 2012 | 10:33 PM
  #16  
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bmb
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From: Broken Arrow, Okla
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I just went thru same problem. My problem was it started doing it 2 weeks after I installed the Rockford Fosgate PBR 300 and 6.5 faring speakers. So I automatically thought it was ither amp,loose connection,or something. Checked everthing over and over finally pulled deck bottom of deck U can see the imprint of the allen riser bolts. I sent to IronCross,and went to dealer and got the "right" riser bolts that Harley should have put in the first place. Fast prompt service.
 
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