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Warranty Question

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Old Sep 15, 2012 | 07:02 AM
  #1  
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Default Warranty Question

Is the battery covered under the original 2 year warranty?
 
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Old Sep 15, 2012 | 07:15 AM
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I wouldnt think it is in and of itself, but I would guess that if you have a downstream failure that kills the battery - lets say a bad stator or regulator, that they would cover it.

I looked up the warranty section of the owners manual on line, and in that section, the battery is only mentioned once.

This warranty does not cover:

Parts and labor for normal maintenance as recommended in the Owner's Manual, or the replacement of parts due to normal wear and tear including, but not limited to, the following: tires, lubrication, oil and filter change, fuel system cleaning, battery maintenance, engine tune-up, spark plugs, brake, clutch, chain/belt adjustment and chain replacement.
 
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Old Sep 15, 2012 | 07:20 AM
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Originally Posted by eravo
Is the battery covered under the original 2 year warranty?
No. Wearable items like battery, tires, brake pads, spark plugs, light bulbs etc... are excluded ....... even the clutch.

It's clearly stated page 224 of my Owner's Manual (09 Touring models).
 
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Old Sep 15, 2012 | 07:59 AM
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I purchased my 09 Classic Sept of 09.The battery let me down in Aug of 2010.At the time I was 200 miles from home.The dealer in that area came and picked me and the bike up,took me to their shop, diagnosed a bad battery,had me back on the road in 45mins.No charge.
 
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Old Sep 15, 2012 | 08:10 AM
  #5  
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Originally Posted by dansflhti
I purchased my 09 Classic Sept of 09.The battery let me down in Aug of 2010.At the time I was 200 miles from home.The dealer in that area came and picked me and the bike up,took me to their shop, diagnosed a bad battery,had me back on the road in 45mins.No charge.
A friend just had the clutch replaced on his 2011 Ultra with 9,000 miles. He paid for it. Granted his dealer could have pushed to have it covered but he didn't. Shows that there are good dealers and bad ones, regardless what the warranty says.
 
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Old Sep 15, 2012 | 08:35 AM
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I had initially called my dealer(privateers in Halifax NS)200 miles away,and he said I'll call you back.When my phone rang,it was Toys for Big Boys in moncton NB(where I was)saying we are coming to get ya.I was impressed.
 
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Old Sep 15, 2012 | 08:36 AM
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turnerbend
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I'm sure a 2 year old battery should be warranted is some way....If not by HD, the battery manufacturer should cover it.
 
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