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Old May 7, 2013 | 02:30 PM
  #31  
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Something's up. I've only placed one order from them, but shipping and communication were good.
 
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Old May 7, 2013 | 02:57 PM
  #32  
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Never had a prob with them.
 
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Old May 7, 2013 | 04:44 PM
  #33  
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Originally Posted by vegashd
You obviously have never operated a business or have an idea how difficult it is.

I hope your perfect in your business
Never once did I mention any thing about 'perfection'.....But I do manage to put in 8 to 14 hour days 5, 6, sometimes 7 days a week when needed.
 
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Old May 7, 2013 | 04:45 PM
  #34  
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Originally Posted by nmusti
Just tried ordering the extensions off of Tom's site; wouldn't let me add to cart or view cart.
Hopefully he's on vacation and nothing more serious....
 
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Old May 7, 2013 | 05:31 PM
  #35  
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[QUOTE=ybnorml;11261926]Are his heat shields listed on the web page ?? That's what I want to buy,
nothing else !!!! I am not / was not able to locate them on there.

To at least offer something on this part of your questions, I ordered the 1 piece heat shield a little over a year ago and they were NOT shown on the website. The only way to order was by phone.
 
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Old May 7, 2013 | 05:45 PM
  #36  
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[QUOTE=PKS98S;11264571]
Originally Posted by ybnorml
Are his heat shields listed on the web page ?? That's what I want to buy,
nothing else !!!! I am not / was not able to locate them on there.

To at least offer something on this part of your questions, I ordered the 1 piece heat shield a little over a year ago and they were NOT shown on the website. The only way to order was by phone.
And the only way to pay is by PayPal....That's why I called
Friday and talked with Tom. He assured me he still had a few on the shelf
and would be sending me his PayPal information .....
Since the phone call I have emailed him twice.....

This is where it all started........Friday May 3rd 8am Tom's time.
 
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Old May 7, 2013 | 05:57 PM
  #37  
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[QUOTE=ybnorml;11264614]
Originally Posted by PKS98S

And the only way to pay is by PayPal....That's why I called
Friday and talked with Tom. He assured me he still had a few on the shelf
and would be sending me his PayPal information .....
Since the phone call I have emailed him twice.....

This is where it all started........Friday May 3rd 8am Tom's time.
I had made several previous purchases from them for various products over time and felt comfortable just doing the transaction over the phone for my heat shield.
 
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Old May 8, 2013 | 07:35 AM
  #38  
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Subscribed
 
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Old May 8, 2013 | 07:43 AM
  #39  
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I just received a second set I got as for a gift for a friend on May 2nd. You might be pissed off ATM, but the product is excellent and his site is easy to use. When ordering just assume the 2009 and later bikes all use the same bolt pattern (model specific) then order either the black for non-CVO or chrome for CVOs.

When I got my first set I ordered the wrong one, and he called me and asked if I made a mistake, then corrected it for me.

The man may not be perfect, but he's a good dude.
 
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Old May 8, 2013 | 09:12 AM
  #40  
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I've read something on other sections of this website saying he was stopping production due to issues with the MoCo.

Due to his use of the word "harley" in his company name, he is more than likely dealing with a copyright infringement issue with the MoCo. Probably received a cease and desist and needed to comply by a specific date. Probably had to hire a lawyer and I'm sure he'll have to re-brand before he continues.

Regardless, his customer service was great when he was in production, and I'm sure he will get back to you.
 
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