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went for warrantee repair...

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Old Jun 14, 2013 | 11:31 AM
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Default went for warrantee repair...

2011 road glide custom.3,680 miles noticed the last couple of rides were in some traffic or long lights my battery light would come on and the gauge would be on the - side of 12volts.
so i take it to the dealer who sold me the bike.get there 7:30am 1st one there take me in when they open check it out 9:30am oh the stator has to be changed is said under warantee take care of it.come back 11am well it's still not right so they're going to change the regulator i said ok. comes back to me 11:45am and tells me that didn't fix it and then wants to blame my medallion gauges???? like no they're not the problem.so they said when we changed the stator we didn't change the hub/rotor so we are going to change that,So around 2:30pm they said ok good to go.....i said see ya!
 
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Old Jun 14, 2013 | 11:32 AM
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** add on to the post** they did try a new battery and had the same problem
 
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Old Jun 14, 2013 | 11:35 AM
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Default I'm Afraid To Ask!

If I may, which dealer?
 
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Old Jun 14, 2013 | 12:14 PM
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Originally Posted by jeffreydsilver
If I may, which dealer?
who do you use?
 
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Old Jun 14, 2013 | 12:34 PM
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As long as you're good now that is the bottom line. BUT... It doesn't sound like they're giving you the straight scoop (and it's entirely possible that they don't even know the straight scoop). By your description, the hub/rotor was the problem. That is just not very likely. The hub/rotor is simply a chunk of steel with some magnets bonded to it. There is really nothing that can go wrong with it short of the magnet(s) falling off and that is easily identified with a visual inspection and would have been seen during the initial stator replacement.
 

Last edited by 2black1s; Jun 14, 2013 at 12:36 PM.
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Old Jun 14, 2013 | 12:43 PM
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Originally Posted by 2black1s
As long as you're good now that is the bottom line. BUT... It doesn't sound like they're giving you the straight scoop (and it's entirely possible that they don't even know the straight scoop). By your description, the hub/rotor was the problem. That is just not very likely. The hub/rotor is simply a chunk of steel with some magnets bonded to it. There is really nothing that can go wrong with it short of the magnet(s) falling off and that is easily identified with a visual inspection and would have been seen during the initial stator replacement.
YES that's why they didn't change it the 1st time they had it apart they said that is the only reason to change that out,but all i know that after they did that it's charging like it should.been raining since so haven't taken it out and it hasn't shorten out and went on fire yet either.]dealer made good for it they loan me a fatboy to go get something to eat !
 
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Old Jun 14, 2013 | 01:03 PM
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If there was something physically wrong with the rotor, they would have seen that when they took it off of the stator. Like 2Blacks said, unless it lost it's magnetism or even some of the magnets, there is nothing to go wrong with the rotor.

Those guys are milking the Motor Company for warranty work...that's what I am thinking.

Best thing is that you got a loaner, and you are back on the road good as new.
 
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Old Jun 14, 2013 | 03:08 PM
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Originally Posted by jerseyjeff62
who do you use?
I use Liberty HD out of Rahway. Can't imagine they're the ones! Are you their other Jeffrey D.?
 
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Old Jun 14, 2013 | 06:16 PM
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Sounds like you need to fine a better dealership to take care of your warrenty work.
 
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Old Jun 14, 2013 | 06:25 PM
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Originally Posted by okcjetmech
Sounds like you need to fine a better dealership to take care of your warrenty work.
Or find a dealer with techs that know how to use a multimeter.

(Here's another reason why no one touches my bike but me...)
 
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