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Bagger Wobble: Dealer Explanation...

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Old Jan 14, 2015 | 11:18 AM
  #81  
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Originally Posted by foxtrapper
I'm curious about how to arrived at those tire pressures. No troll baiting, sincerely interested in how you got there, and your experience in getting there.


It was recommended to run the psi listed on the tire. 50 psi Cold. So I went with that and backed it off a touch in the front. I roll with that now. Any lower, 45 psi and below, I will notice the ride on my bike. My first Harley, so initially I was taking advise from all over the place. Different tires, set ups weight, riding positions, etc.. I say start with the max recommended and work from there until its where YOU like it....
 
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Old Jan 14, 2015 | 11:40 AM
  #82  
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Never mind.
 

Last edited by 472viper; Jan 14, 2015 at 11:44 AM.
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Old Jan 14, 2015 | 12:05 PM
  #83  
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Originally Posted by jus2anoyu
I want to throw my 2 pennies in here as a dealer tech. First, let me say that I'm glad you got your problem sorted out. When weird problems rear their head, persistence is key.

I would like to adress the majority of this thread about bashing dealers. Dealer techs are highly trained on how to fix issues that arise with OEM configurations. If the lowly tech can't figure it out, he has a network of assistance available to help sort out the problem. All manufacturers spend countless hours and dollars to R&D their products before releasing them to the public. The fact is, the factory has no means to test every possible add on and modification available through the aftermarket to see how it will affect their vehicle. That R&D is up to the company that supplies those add on parts. Don't expect the dealer to be able to diagnose and repair some cobbled up **** that jim bob tucker sold you and bobby joe smith installed under his carport. The really seasoned old greybeard techs are mostly gone now. So its up to little timmy the trainee to figure out why your big wheel bagger tries to swap ends at 120 mph...

I think what you are seeing is a large number of HD customers that have resorted to adding, modifying, or replacing things on their bike to increase reliability and performance. The frustration comes with entrusting your investment/passion to a group of people considered "experts" in the HD repair world and receive less than desirable results. I'm no mechanic and my personal experience is what is was. Unfortunately my experiences with the dealer I bought my bike from, the very dealer who performed all the work on my bike and made recommendations to improve handling/reliability failed miserably. I addressed with the tech, service writer, service manager, the sales associate, the manager, and the VP of sales. The 2 months the dealer had my bike, the went through two Service managers because of poor customer satisfaction.


When you ask a customer what's wrong, the first step is to listen. When customer says that a symptom is occurring 30 minutes after riding at highway speed and the tech goes out and rides the bike 15 minutes down the street and comes back with a thumbs up, the BS flag gets raised. Plenty more stories where that came from but, I don't want to bore anyone with the details.


A question to you though. What if it was the dealer that sold you the cobbled up ****, installed it and it's not right when they told you its all good?


Funny thing is, personally, I addressed all the basic concerns like "can we just get the bike to keep running when I get to the stop light at the off ramp", oh and one of my favorites: " It would be nice if my bike would not get stuck at WOT while cruising on the freeway,.." **** like that gets old. I will give you this. Some dealers and techs care about their work. Luckily I found 2 dealers that do care. Superstition Harley and Chester's Harley will continue to get my business because they earned my trust and respect by following through on their word to take care of me and my ride. Harley Davidson...Experiences and Patience may vary... I wouldn't trade my bike for another...
 
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Old Jan 14, 2015 | 12:11 PM
  #84  
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Originally Posted by sleighcrane
Hey Lonewolf glad to hear you got it sorted out. Sure made for some great reading this morning. I am envious of your patience. What kind of oil you running? lol


Glad you got a kick out of it... Oil? I recycle the oil out of my Super Duty, add a little Lucas Oil heavy duty oil stabilizer. Oil lasts me 20,000 miles now. Give it a try. Works wonders for me....
 
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Old Jan 14, 2015 | 12:15 PM
  #85  
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Originally Posted by LoneWolf01
It was recommended to run the psi listed on the tire. 50 psi Cold. So I went with that and backed it off a touch in the front. I roll with that now. Any lower, 45 psi and below, I will notice the ride on my bike.
Interesting. Thank you.
 
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