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Problem with security system

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Old May 11, 2014 | 06:17 PM
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Default Problem with security system

My dad bought a used 2012 super glide custom from the dealership, but it didn't come with the keyfob or owners's manual-he was able to take it out for a short ride but when he got back, it seems like the security system activated; the hazard lights/turn signals won't turn off. I can't seem to get the motorcycle to a setting where we could enter in a PIN. What should we do? My dad called the dealership already but he's worried about the battery. He's kind of thinking of returning it for a different motorcycle at this point; what do you guys think?
 

Last edited by theglider; May 11, 2014 at 06:35 PM.
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Old May 11, 2014 | 07:06 PM
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Take it back to the dealership and see what they say.
 

Last edited by ChickinOnaChain; May 11, 2014 at 07:30 PM.
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Old May 11, 2014 | 07:25 PM
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Originally Posted by ChickinOnaChain
Take it back to the dealership and see what they say.
Alright, then. I'll make sure to go with him and see what's up.
 
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Old May 11, 2014 | 07:32 PM
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They should be able to fix it. If you had bought it from an individual, then I wouldn't know what to say.
 
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Old May 11, 2014 | 07:50 PM
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Originally Posted by theglider
My dad bought a used 2012 super glide custom from the dealership, but it didn't come with the keyfob or owners's manual
Just because you didn't get them, does not mean they are not available.
Both are available for purchase.

Are you sure the bike has the factory security system installed?

Originally Posted by theglider
he was able to take it out for a short ride but when he got back, it seems like the security system activated; the hazard lights/turn signals won't turn off.
The factory security system won't keep the hazard lights/turn signals running for all that long.
After about a minute, they shut off.

Originally Posted by theglider
I can't seem to get the motorcycle to a setting where we could enter in a PIN. What should we do?
Do you even know that PIN? Did the dealer tell you what it was?
If not, your not going to be doing anything with the factory security system without a programmed FOB.

If you know the PIN, then wait for the lights to stop flashing.
Then without moving the bike, turn the ignition switch on.
Very quickly press and hold both turn signal buttons at the same time until you see the 5 dashs show up in the speedo.

Now you can enter the PIN.
Press the left signal button x times (whatever the first PIN number is)
Then press the right signal button to move to the next number.
Press the left signal button x times (whatever the second PIN number is)
Continue to the last PIN number and then press the right signal button again.
The security system is now disabled and the bike should start.

Note: You will need to do this each and every time you turn the ignition off.

For that reason, I am skeptical that it even has a factory security system.
If it did, how were you able to get the bike started in the first place without the FOB?

Originally Posted by theglider
He's kind of thinking of returning it for a different motorcycle at this point; what do you guys think?
Probably isn't going to be that easy. They are not just going to take it back and give you a different one after you already bought this one.
 
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Old May 11, 2014 | 07:54 PM
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You can probably just open the left side cover and pull the main fuse. The security will probably still blink, as the security has an internal battery that will eventually run down. It will also charge back up when you plug the fuse in. Not positive about all this. I know the siren will keep sounding if the main is unplugged if equipped. You can also hook a battery tender to it to keep battery up. Mine will time out after a while and stop alarming if not fooled with. Can't believe the dealership would sell you a bike without the fob if it has security system.
 
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Old May 11, 2014 | 11:59 PM
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Originally Posted by ke5rbd
You can probably just open the left side cover and pull the main fuse. The security will probably still blink, as the security has an internal battery that will eventually run down. It will also charge back up when you plug the fuse in. Not positive about all this. I know the siren will keep sounding if the main is unplugged if equipped. You can also hook a battery tender to it to keep battery up. Mine will time out after a while and stop alarming if not fooled with. Can't believe the dealership would sell you a bike without the fob if it has security system.
the internal battery is part of the security siren, which gathering from the op, they do not have.

if you don't have a fob, but you can start the bike, then you don't have factory installed security. if the flashing lights do not go out after app. 30 seconds, you don't have security, you turned the flashers on. if thats the case, then turn the ignition on again, and press the left and right signal switches and turn them off so you don't drain your battery.
 
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Old May 12, 2014 | 12:38 AM
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If it has a fob assigned to the security system and a pin assigned, you never would have been able to drive it away from the dealer with out the fob.

you sure you don't have the hazard lights on??
 
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Old May 12, 2014 | 07:41 AM
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Why don't new owners insist on being given the owners manual FFS?! We spend a lot of time in here answering questions that are in the book. Go to the dealer and get a paper book, or visit the H-D website and download one. Go to the 'Owners' tab.
 

Last edited by grbrown; May 12, 2014 at 08:05 AM.
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Old May 12, 2014 | 07:56 AM
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Check the FOB battery... If you do have the security.
 
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