Headset Issue - Intermittent?
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Tourer
Joined: Sep 2013
Posts: 353
Likes: 100
From: Wisconsin/Florida
Headset Issue - Intermittent?
Wife and I have Shoei modular helmets with J&M headsets. For the first couple outings everything worked great. We could talk comfortably to each other in normal voices. I even got a phone call while traveling 70 mph and the guy who called me had no idea I was on a motorcycle. On a recent ride, I could not hear my wife talk. She could hear me fine as well as the music we were listening to. I thought it was a headset problem like her mic wire pulled out so I took it back to where we bought the helmets and headsets. No problems noted. As a test I plugged my headset into the rear plug and hers into the front plug. Then I could hear her but she couldn't hear me. Okay, it's the wiring in the rear plug, right? But yesterday after a lunch ride I plugged both headsets in for the ride home and I could hear her fine. I will take it to the dealer but I also know there is nothing worse than an intermittent problem when it comes to diagnosis, especially when it is working like it should. So I'm gathering as much information as I can before I take it in and just wondering if anybody else has experienced something like this.
Advanced
Joined: Oct 2014
Posts: 99
Likes: 3
From: MidMO
Wife and I have Shoei modular helmets with J&M headsets. For the first couple outings everything worked great. We could talk comfortably to each other in normal voices. I even got a phone call while traveling 70 mph and the guy who called me had no idea I was on a motorcycle. On a recent ride, I could not hear my wife talk. She could hear me fine as well as the music we were listening to. I thought it was a headset problem like her mic wire pulled out so I took it back to where we bought the helmets and headsets. No problems noted. As a test I plugged my headset into the rear plug and hers into the front plug. Then I could hear her but she couldn't hear me. Okay, it's the wiring in the rear plug, right? But yesterday after a lunch ride I plugged both headsets in for the ride home and I could hear her fine. I will take it to the dealer but I also know there is nothing worse than an intermittent problem when it comes to diagnosis, especially when it is working like it should. So I'm gathering as much information as I can before I take it in and just wondering if anybody else has experienced something like this.
Intermediate
Joined: Mar 2013
Posts: 25
Likes: 0
From: SW Idaho
Mine just started doing that too . I run J&M which worked great for a while and then we had to start turning the volume up to hear each other. Took it to the dealer and they installed the new update but we haven't had a chance to try it yet. Glad to hear I'm not the only one with this problem.
Advanced
Joined: Oct 2014
Posts: 99
Likes: 3
From: MidMO
Mine just started doing that too . I run J&M which worked great for a while and then we had to start turning the volume up to hear each other. Took it to the dealer and they installed the new update but we haven't had a chance to try it yet. Glad to hear I'm not the only one with this problem.
I don't think it has anything to do with the headset from J&M. We have 2 sets of helmets fitted with their premium headsets and they both did the same thing. I got the new Sena headsets and SM10 adapter installed yesterday. Static testing in the garage says it works. Hope to get in some ride time today and test it out rolling.
Advanced
Joined: Aug 2012
Posts: 52
Likes: 0
From: AZ White Mountains
I don't think it has anything to do with the headset from J&M. We have 2 sets of helmets fitted with their premium headsets and they both did the same thing. I got the new Sena headsets and SM10 adapter installed yesterday. Static testing in the garage says it works. Hope to get in some ride time today and test it out rolling.
Intermediate
Joined: Mar 2013
Posts: 25
Likes: 0
From: SW Idaho
Just got back from a ride and all worked well. At least for now , hopefully the update worked.
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Advanced
Joined: Oct 2014
Posts: 99
Likes: 3
From: MidMO
We used the Sena units for Intercom and the SM10 for radio/IPod/GPS (sorry I don't have XM). We took about a 75 mile ride this morning and it all seemed to work as planned. The 1 thing I didn't do is test the GPS giving instructions, but I see no reason it won't work.
This is a half and half setup now, I can't talk to the bike, but I have the Sena units to connect to my phone (should I want to) and the voice commands thru the Sena units work fine. In all honesty all I will use this for is Intercom on the Sena and music/GPS info from the bike and that all worked as I wanted.
Is it the best setup, probably not, but it is the best I've had since I bought the 2015 with the Infotainment system. What I really like is now I have a backup. If the Infotainment system takes a dump, as it did on our trip, I have the Sena units for Intercom and I can plug my $20 MP3 player into the SM10 unit and have tunes. Best of all the wife loves the new setup, she says it's the best we've had.
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From: Santa Clarita, So. Cal. & Bullhead City, Az.
Wife and I have used the Sena SMH10 units for years. OUTSTANDING units for bike to bike intercom. They do everything advertised. Bluetooth to phone and MP3 players. Biggest thing (my opinion) is the Jog Dial. 1 button to do almost all functions. If you are wearing gloves it is hard to find (feel) the buttons on other units. IF anything ever happens to these units I'll buy the 20S units in a heartbeat.