Replace Tire?
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Joined: Oct 2012
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From: Naple, FL
Replace Tire?
RE: 2012 WG, Mighelin "Schorcher" with Michelin tube. 4,750 miles on all.
I had the rear go flat. Could not find anything in tire and only found leakage around base of valve stem after soaping everything down. Dealer said I needed new tire and tube for $485 because the "integrity had been compromised". I told them to replace tube only and was told they wouldn't do. I took bike to an Indi who said the leak was caused by a hole in a crease in the tube a result, he says, of the tire/tube/wheel not being properly assembled at factory. NO HOLE IN TIRE. $88 to fix. Went back to Dealer to bitch about their service dept and got a song and dance BS story about how they always replace the tire if they have to break down a tire for whatever reason "for safety". I said fine, changing all out since this is a warranty issue. They said they couldn't help me since I took it to the Indi. They even went so far as telling me I'm now assuming all risk if there is a tire issue. As a new rider I've lost all confidence in the bike and my dealer. What to do?
I had the rear go flat. Could not find anything in tire and only found leakage around base of valve stem after soaping everything down. Dealer said I needed new tire and tube for $485 because the "integrity had been compromised". I told them to replace tube only and was told they wouldn't do. I took bike to an Indi who said the leak was caused by a hole in a crease in the tube a result, he says, of the tire/tube/wheel not being properly assembled at factory. NO HOLE IN TIRE. $88 to fix. Went back to Dealer to bitch about their service dept and got a song and dance BS story about how they always replace the tire if they have to break down a tire for whatever reason "for safety". I said fine, changing all out since this is a warranty issue. They said they couldn't help me since I took it to the Indi. They even went so far as telling me I'm now assuming all risk if there is a tire issue. As a new rider I've lost all confidence in the bike and my dealer. What to do?
Last edited by mac5725; Oct 29, 2012 at 10:10 AM.
Ultimate HDF Member
Joined: Dec 2007
Posts: 9,254
Likes: 283
From: Lake City, Florida (Native)
Are things like this is why I don't mess with the tire and wheel warranty.. Am also free to choose what tires I want on the Bike .. Will probably jinx myself saying this, but never needed a tire and warranty thing anyway .. Just put on my 4th set of tires on the 09 Ultra .. With almost 70,000 on it .. In your shoes would look for a different dealer, lots to choose from in So FL
Last edited by JayStronghawk; Oct 29, 2012 at 09:54 AM. Reason: spelling
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Novice
Joined: Oct 2012
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From: Naple, FL
I don't have a tire/rim hazard insurance but friends tell me they get the warranty so if they do have an issue they're cover. If they don't they run a screw in a tire at the end of warranty and get a new tire. But I'm not that kind of guy. As far as another dealer the next closest HD dealer is 1 1/2 hours away.
Last edited by mac5725; Oct 29, 2012 at 10:08 AM.
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Joined: Jun 2007
Posts: 45,429
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From: Bedford UK
You've gone around in a circle with this one! Your indy fixed the problem, so call it a day and ride on. Nothing more to say to be frank, you did what I would have done. Be happy, nothing's wrong, just use a different dealer when you next need service of any sort.
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