Force software update??

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Mar 3, 2016 | 03:49 AM

#11

Vernal

Club Member

Joined: Apr 2013

Posts: 7,675

Likes: 8,401

From: Utah

Quote:

Originally Posted by tdkkart

Well, that's most likely what the problem is, and I've porbably done it that way before.

So why, in the several sets of instructions that I've read, do NONE of them mention unzipping the file??
yes, it's something I knew had to happen, but I'm getting old these days..........

Thanks

They just word it so it's very easy to miss

http://www.harley-davidson.com/conte...downloads.html

SOFTWARE UPDATE INSTRUCTIONS

1. Verify your audio system’s current software version.
a. Select the following display menu items: “Home/Set-up/System Information Software Version”.
b. Record the software version.
c. Compare your audio system’s software version with the latest version available on this page.
d. If the software versions are the same, you have the latest software available and there is no need to update. If a higher level
software level is available on harley-davidson.com, continue to update your audio system.

NOTE: Do not interrupt the installation process. Leave the vehicle and radio turned on, and keep the USB flash drive installed until the installation process is complete.

2. Download the latest software version from harley-davidson.com
a. Select "Download Software Update" for the appropriate system.
b. When prompted, save the compressed file to your computer desktop.
c. When the download is complete, copy the file within the zipped folder to the root directory (the first or top most directory in
a file system) of a USB flash drive that is 8 GB or larger.
d. Turn your vehicle's ignition switch to ACCESSORY. (Keyless ignition vehicles: press and hold the trip switch for more than
two seconds).
e. Turn on the audio system and connect the USB flash drive to the audio system's USB port.
f. The audio system will detect the new software available and ask if you want to update. Select “Yes”. The display will prompt
you to remove the USB drive when the update is complete.

Mar 3, 2016 | 08:19 AM

#12

shadogang

Novice

Joined: Jun 2014

Posts: 17

Likes: 0

From: New Hampshire

OK, Others have talked about saving old software as a way to go back if they experienced any issues. How are they doing this. Want to be prepared just in case.

Mar 3, 2016 | 08:27 AM

#13

dh_meyer

Road Captain

Joined: Sep 2014

Posts: 550

Likes: 92

From: MN

Quote:

Originally Posted by shadogang

OK, Others have talked about saving old software as a way to go back if they experienced any issues. How are they doing this. Want to be prepared just in case.

I would just keep a copy of each file that you download to your pc.

That way you can copy any of the saved files to your USB drive and install it on your bike.

Mar 3, 2016 | 09:33 AM

#14

MilesOfTexas

Road Warrior

Joined: Mar 2012

Posts: 1,720

Likes: 159

From: Central TX

Quote:

Originally Posted by tdkkart

2015 CVO Road glide Ultra, I've downloaded the 1.19.2 update, saved to 2 different USB keys. Turn on the bike, turn on the radio, plug in the USB, and nothing happens. The system will import and export to the USB so it recognizes it's presence. I have updated before from at least one of these usb keys, so they will work.
Is there a way to force the system to read the USB key and initiate the update??

Could it be you are turning the bike ON instead of going into AUX? It is different on a Rushmore CVO to go into AUX mode than non-CVO's that have the option on the fork lock.

To do so, with the bike OFF, hold the trip button down for two seconds. The bike should then turn on in AUX mode. You can then plug in the USB and perform the software update.