When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I've run Thunderheaders on various bikes over the years - good exhausts! Customer service from Thunderheader has been reported as "meh."
Those pipes on the Dyna look great!
I thought it was kind of jackassy of them that only dealers can call them. I can understand buying, but I have a breakout and wanted to know if it fit.
I thought it was kind of jackassy of them that only dealers can call them. I can understand buying, but I have a breakout and wanted to know if it fit.
Every once in a while - in just about every industry it would seem, you come across a company that makes a decent product but shoots themselves in the foot with poor customer relations.
On the flip side look at all of the mediocre products out there that are successful because of great customer relations.
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.