I got my 2019 Heritage last week. Monday I took it on the highway and got up to 75-80. When it reaches 2500 rpm it starts a vibration and at 3000 rpm it's very annoying and you can't see in the mirrors. I wouldn't enjoy 10 minutes of ride at 3000 rpm's with this vibration. It's the best handling Harley I've owned except for this vibration.

Yesterday I took it to the dealer and had them look at it. The service tech sat on it and rev'd it up, turned it off and started feeling around on the engine and frame. Then he took it for a ride. When he came back he did the same thing except this time he spent about 10 minutes looking and feeling around on it. Then he went over to the used bikes and started a Heritage up I guess to compare the vibration. Then he came back an repeated what he already did. THEN, he went back to the used Heritage and repeated that process again. When I approached him and asked what he thought he said they all had the vibration issue, but mine was more than most. Then, the service adviser came out and they talked, looked and felt around it for another 10 minutes. He took me over to a 3rd used Heritage and we fired it up and at around 3000 rpm's it did have a lot of vibration and distorted the mirrors. The service adviser said reluctantly that they could put it up on a lift and check it out next week or I could wait until the 1000 mile service. I got the feeling they weren't excited about looking for a non-billable "needle in a haystack" vibration.

I guess my biggest issue is the time that the tech and the service adviser looked and talked about it. I would have rather heard "You're just being hyper sensitive about it and it's just fine" or "Yeah, there's something not right".

I really do hate to be nit picking especially if I'm fretting over something that's normal, but I like to ride between 2500 - 3000 rpm's and this is bugging the crap out of me. Am I over thinking it? Would you have them break it down and look for a cause?

 

I would say you are being overly sensitive. I know there is less vibration on my '19 FLSB then there is in my Brothers 08 Ultra. Personally, I think the service tech did a fine job comparing yours to the other bikes in stock to see if it was out of ordinary. I would say ride it per the break-in guidelines because my bike smoothed out about 600 miles (Or I just got used to it) If it gets worse I would bring it back in otherwise ride it.

And if you wanted a butter smooth ride you shopped the wrong brand in my opinion.

 

That didn't take long.

 

I could not believe how smooth my M8 was, almost like an inline four. No mirror vibration ever.
I also did not go near a highway for the first 100 miles to stay away from the constant rpm/speed (see owner manual, break-in)
My old Buell (EVO Sportster) will shake your teeth out at idle, but smooth out considerably riding down the road.

I guess it all comes down to what you are use to as normal vibration, however yours does sound excessive.
Good luck!

 

Does it vibrate in any gear and any speed at those RPMs or only at highway speeds in top gear?

 

As a practical matter, you are still in the break-in period. I'd say keep riding and see if it smooths out.

 

I've had an Ultra Classic, Fat Boy and Road Glide so I know it is to be expected.

 

Yes, every gear. It is specific to thr RPM's.

 

Good advise on the break in period.

 

My M8 Breakout smoothed out a lot after 1000k. You will never be completely free of vibration, and it definitely isn't as smooth as any inline 4 i've ridden, but it's a lot smoother than my Dyna.