Skyline Update Technical Support
Supporter
Joined: Jan 2022
Posts: 566
Likes: 472
From: Sapulpa, OKlahoma
UPDATE: The dealer was able to fix my issue with wireless CarPlay, WiFi, and over the air software updates with the help of H-D tech support. CarPlay now connects flawlessly every time.
However, while they had it hooked up they also updated the BCM and ECM and enabled my garage door opener. When I got home I tried to set up my garage door opener and realized the HomeLink icon on the menu was still grayed out. As we were riding back to the dealer yesterday for them to look at it I also found that my side stand switch (previously enabled) had become disabled so the hill hold in neutral wasn’t working.
Thinking that maybe the ECM and BCM updates overwrote the side stand switch and garage door opener flashes, the dealer re-enabled them. That worked for the side stand switch but they spent a couple of hours trying to get the HomeLink to enable and never could get it. The tech said it would show enabled at first, but when he’d come back to that screen it would show disabled again. I ended up having to make an appointment for next week so they can get H-D tech support involved.
I didn’t have HomeLink enabled before the IFCU update so I don’t know if it’s related.
Anyone else have issues getting HomeLink to enable?
However, while they had it hooked up they also updated the BCM and ECM and enabled my garage door opener. When I got home I tried to set up my garage door opener and realized the HomeLink icon on the menu was still grayed out. As we were riding back to the dealer yesterday for them to look at it I also found that my side stand switch (previously enabled) had become disabled so the hill hold in neutral wasn’t working.
Thinking that maybe the ECM and BCM updates overwrote the side stand switch and garage door opener flashes, the dealer re-enabled them. That worked for the side stand switch but they spent a couple of hours trying to get the HomeLink to enable and never could get it. The tech said it would show enabled at first, but when he’d come back to that screen it would show disabled again. I ended up having to make an appointment for next week so they can get H-D tech support involved.
I didn’t have HomeLink enabled before the IFCU update so I don’t know if it’s related.
Anyone else have issues getting HomeLink to enable?
Road Warrior
Joined: Jul 2011
Posts: 1,630
Likes: 434
From: PA
It just needs to be reset, Pull the main fuse, wait 5 min, Done.. VERY IMPORTANT FIRST PUT BIKE IN ACCESSORY MODE, PULL FUSE AND MOVE ROCKER SWITCH BACK TO OFF POSITION.
Tourer
Joined: May 2024
Posts: 320
Likes: 150
From: Marysville WA
I tried so many things. windows computer to do the file, Mac, chrome...... in the end I just pulled the fuse for 5, put it back in and it took the file. So odd, but it worked (shrugs)
Supporter
Joined: Jan 2022
Posts: 566
Likes: 472
From: Sapulpa, OKlahoma
They said that they tried pulling the main fuse but it still wouldnt recognize the door opener module. I would assume theyd know the proper sequence, but since I wasnt standing there when they did it, I cant verify that.
Stellar HDF Member
Joined: Jul 2021
Posts: 2,102
Likes: 2,108
From: NoVA
UPDATE: The dealer was able to fix my issue with wireless CarPlay, WiFi, and over the air software updates with the help of H-D tech support. CarPlay now connects flawlessly every time.
However, while they had it hooked up they also updated the BCM and ECM and enabled my garage door opener. When I got home I tried to set up my garage door opener and realized the HomeLink icon on the menu was still grayed out. As we were riding back to the dealer yesterday for them to look at it I also found that my side stand switch (previously enabled) had become disabled so the hill hold in neutral wasnt working.
Thinking that maybe the ECM and BCM updates overwrote the side stand switch and garage door opener flashes, the dealer re-enabled them. That worked for the side stand switch but they spent a couple of hours trying to get the HomeLink to enable and never could get it. The tech said it would show enabled at first, but when hed come back to that screen it would show disabled again. I ended up having to make an appointment for next week so they can get H-D tech support involved.
I didnt have HomeLink enabled before the IFCU update so I dont know if its related.
Anyone else have issues getting HomeLink to enable?
However, while they had it hooked up they also updated the BCM and ECM and enabled my garage door opener. When I got home I tried to set up my garage door opener and realized the HomeLink icon on the menu was still grayed out. As we were riding back to the dealer yesterday for them to look at it I also found that my side stand switch (previously enabled) had become disabled so the hill hold in neutral wasnt working.
Thinking that maybe the ECM and BCM updates overwrote the side stand switch and garage door opener flashes, the dealer re-enabled them. That worked for the side stand switch but they spent a couple of hours trying to get the HomeLink to enable and never could get it. The tech said it would show enabled at first, but when hed come back to that screen it would show disabled again. I ended up having to make an appointment for next week so they can get H-D tech support involved.
I didnt have HomeLink enabled before the IFCU update so I dont know if its related.
Anyone else have issues getting HomeLink to enable?
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Tourer
Joined: May 2024
Posts: 320
Likes: 150
From: Marysville WA
my dealer took 2 trips too get the homelink to work.
I installed it, paid for the program (half hour)
never worked. grayed out from the dealer. they tried to tell me it had to be "near my garage door to work" uh huh
then when I took it back, they said I had "dislodged a pin in the bike harness" while installing it. complete BS.
I pinned it out, harness worked. told them of the "need to add the part number in the system" and they said it did not work that way and thats not an option.
after haggling we settled on an hour labor. but they knew I was not please, being the excuse and info they gave contradicted how the system work.
was thinking of getting the side stand hill hold/neutral switch, but they said it "works with the transmission to keep it held in gear with clutch out" , I lost all my faith with the new bike tech with this shop.
I installed it, paid for the program (half hour)
never worked. grayed out from the dealer. they tried to tell me it had to be "near my garage door to work" uh huh
then when I took it back, they said I had "dislodged a pin in the bike harness" while installing it. complete BS.
I pinned it out, harness worked. told them of the "need to add the part number in the system" and they said it did not work that way and thats not an option.
after haggling we settled on an hour labor. but they knew I was not please, being the excuse and info they gave contradicted how the system work.
was thinking of getting the side stand hill hold/neutral switch, but they said it "works with the transmission to keep it held in gear with clutch out" , I lost all my faith with the new bike tech with this shop.
Road Captain
Joined: Oct 2009
Posts: 512
Likes: 288
From: DFW
I couldn’t get the amplifier software to update last night.
Went for a ride today and didn’t get any sound from the speaker’s at all on the way to my buddies house. Then the speakers worked fine on the way back.
I grabbed my USB stick when I got home and the amplifier software loaded with no issues.
I suspect of I had pulled the main fuse last night and let the whole system reboot properly, it would have worked just fine.
So: If you have an older software build and experience an issue loading the amplifier software at the end of the cycle. Pull the main fuse for a few seconds to force to computer to apply all the new software. Or wait 24 hours…
Went for a ride today and didn’t get any sound from the speaker’s at all on the way to my buddies house. Then the speakers worked fine on the way back.
I grabbed my USB stick when I got home and the amplifier software loaded with no issues.
I suspect of I had pulled the main fuse last night and let the whole system reboot properly, it would have worked just fine.
So: If you have an older software build and experience an issue loading the amplifier software at the end of the cycle. Pull the main fuse for a few seconds to force to computer to apply all the new software. Or wait 24 hours…
Last edited by bradleys; Mar 23, 2025 at 05:15 PM.