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Old May 3, 2018 | 05:53 PM
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I have a 2018 Tri-Glide. On occasion my itunes will just stop playing all together. I can navigate from song to song. Many times I see the pause button down at the bottom, no nav going, no intercom etc. How can I (from the handlebars) get the music to play again. Most of the time I have to stop, grab my phone and press play on the app again for it to start working.
 
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Old May 3, 2018 | 07:10 PM
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Originally Posted by zenom
I have a 2018 Tri-Glide. On occasion my itunes will just stop playing all together. I can navigate from song to song. Many times I see the pause button down at the bottom, no nav going, no intercom etc. How can I (from the handlebars) get the music to play again. Most of the time I have to stop, grab my phone and press play on the app again for it to start working.
Are u damn sure u don't have the Nav Prompt selection enabled on the Boom? This is usually the culprit for these random mute issues.

T.
 
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Old May 3, 2018 | 07:43 PM
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Originally Posted by Tailwind
Are u damn sure u don't have the Nav Prompt selection enabled on the Boom? This is usually the culprit for these random mute issues.

T.
Yeah I was not using the nav and the audio stops for more than just a couple seconds. It just stops.
 
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Old May 3, 2018 | 08:21 PM
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Is your iPhone connected by Bluetooth or usb?
 
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Old May 3, 2018 | 08:55 PM
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Originally Posted by InthewindMN
Is your iPhone connected by Bluetooth or usb?
Android phone with apple music, connected via Bluetooth.
 
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Old May 4, 2018 | 04:48 AM
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Sounds like a glitch with the app or the phone. I've had that happen while bluetooth streaming SiriusXM from my iPhone. All of a sudden, out of the clear blue, the music will just stop and there's nothing to do but switch to another source (FM, USB) or pull over and restart the app.
 

Last edited by GalvTexGuy; May 4, 2018 at 07:09 AM.
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Old May 4, 2018 | 09:10 AM
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You need to make sure that your s/w is up-to-date. Something that you can do yourself. I had similar issues with my Road Glide until I updated the s/w. Make sure that you use a clean usb drive to update it. No music or files on it. Tends to confuse the system.

Here is the link to the updates:

https://www.harley-davidson.com/us/e...-download.html
 
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Old May 4, 2018 | 09:43 AM
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I updated the software earlier this week as I thought that might be an issue as USB music wasn't working either.
 
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Old May 4, 2018 | 09:54 AM
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Originally Posted by zenom
I updated the software earlier this week as I thought that might be an issue as USB music wasn't working either.
Did the problems start before or after sw update? Maybe you have a bad usb cable?
 
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Old May 4, 2018 | 10:07 AM
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Originally Posted by InthewindMN
Did the problems start before or after sw update? Maybe you have a bad usb cable?
So there are two issues and both started before the updates. The random stops of the Apple Music app and also not being able to read music (MP3) from a 32GB 3.0 USB.

I used the same USB drive that I updated the software with to put music on after formatting it again and it still didn't read from the USB. So I know the USB cable is plugged in and snug otherwise the software update would not have worked. I have formatted the USB as Fat32 and NTFS and there are only 100 songs on it. So at this point I keep on with Bluetooth as the USB doesn't load any music. Maybe I need to just plug the phone in and try that instead of bluetooth.
 
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