Biketronics
Tourer
Joined: Feb 2013
Posts: 434
Likes: 0
From: louisiana
I sent many emails asking simple questions and never got an answer. I ordered on line and never got a reply or product. I called and ordered and two weeks passed with no product. I called again and they lost my order. I finally got my order along with a free rain guard. It blew off the first 5 mles. I turned around to get it jst as an 18 wheeler ran over it. I called and them it wouldnt stay on and they wanted to charge me for another one. I passed.
1st Gear
Joined: Jul 2013
Posts: 5
Likes: 0
From: Wisconsin
It seems like there are some varying experiences here with BT. So I guess I can throw my two cents in. I ordered their retro radio kit and a sony stereo with the tune tray (which is awesome BTW). I had a great experience with BT. I placed my order through the phone and the lady was very knowledgeable and helpful. They even expedited my order free of charge. I was very happy with the whole deal.
Road Captain
Joined: Jun 2012
Posts: 616
Likes: 0
From: GA
Both I had problems with both. The face plate was warped and 2 controllers were junk. They had a mind of there own. I thought it was the radio so I bought another and well it wasn't the radio. It would go to max volume all the time with out me doing anything. It would change presets without me doing anything. I changed to hawg wired stuff and everything works perfect.
Now ask me how much of a bitch it has been to get my money back from biketronics.
Last edited by pat1; Jul 13, 2013 at 07:56 AM.
Thread Starter
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Tourer
Joined: Jun 2011
Posts: 315
Likes: 76
From: Westland Mi
Both I had problems with both. The face plate was warped and 2 controllers were junk. They had a mind of there own. I thought it was the radio so I bought another and well it wasn't the radio. It would go to max volume all the time with out me doing anything. It would change presets without me doing anything. I changed to hawg wired stuff and everything works perfect.
Now ask me how much of a bitch it has been to get my money back from biketronics.
Now ask me how much of a bitch it has been to get my money back from biketronics.
Road Captain
Joined: Jun 2012
Posts: 616
Likes: 0
From: GA
Good luck!! You might as well throw that splash shield away the first one I had lasted a hour. The first time I got on the interstate that SOB few off. Looks like crap too. My 8 year old could make something better than that.
Check out sidecar cycles. I have their water proof cover and it's nice. Looks great and it does something biketronics stuff doesn't...... IT WORKS!!!!!
Check out sidecar cycles. I have their water proof cover and it's nice. Looks great and it does something biketronics stuff doesn't...... IT WORKS!!!!!
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Road Captain
Joined: Aug 2011
Posts: 567
Likes: 1
From: Sacramento
Road Captain
Joined: Jun 2012
Posts: 616
Likes: 0
From: GA
See I'm not the only one. I guess they think if they put that lifetime warranty on it makes it better. One of my controllers went bad two weeks after I bought it and I had to pay 50.00 for a core charge and $5.15 for shipping to me then another $7.00 back to them and then another $7.00 to ship everything back to the to get my money back and I still fighting to get my money back. If you guys want to see the emails I'll be happy to post those. That company is the worst I have ever dealt with.
So now any the end I still haven't received my money back and I wasted 19.15 for shipping because they suck. Talk about a waste of money.
Op return your stuff before you install it and go with the sidecar cycle/hawg wired kit and be happy.