Actually I did have a release problem and they sent me \\;a set of \\;Kevlar plates as per their suggestion.So that is why it surpizes me they would say what they said to you.Had to have been a differnt tech for me.Dog
had something to do with the ezpull not giving as much travel because of the different geometry/angle of the cable end. In any case, the few I have done with the ezpull all seem to be more difficult to find neutral while stopped. while moving is no problem. seems no matter how I adjust the clutch, it just won't click into neutral easily.
It might be your clutch plates.Both of my bikes work great,no problem at all finding neutral.Make sure your primary chain is adjusted correctly as well as your rear belt or chain.They all contribute to finding neutral finding problems. \\;