frame pealing

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Oct 2, 2008 | 12:13 PM

#11

ConnMan

Road Master

Joined: Mar 2008

Posts: 911

Likes: 3

From: Venice, FL

Quote:

Originally Posted by FATBOB.

i have a problem with my front fork on my 5 months old fatbob,
and , they tell me that it is not on warranty...nothing is covered
with harleys....they cant even say why...real smart answer...

Quote:

Originally Posted by benwiggin2

Another fat Bob owner on the board here had the same thing, dealer fixed it no cost...

Yep yep. My front fork sliders [on my Super Glide, I'm not the guy with the Fat Bob] were peeling/flaking badly. My dealer said "no problem, you're covered". Then they asked "If you want, we can do a chrome upgrade if you'll pay the difference in price, would that be OK?" I said "sure". The total cost to me for my chrome front end? Three dollars and forty-three cents.

My dealer ROCKS!!!!

Oct 2, 2008 | 02:49 PM

#12

powdercoater

Road Captain

Joined: Sep 2007

Posts: 748

Likes: 1

ConnMan - I'd bet your dealer would appreciate you spreading the word about how happy you are with their customer service... but you need to give us their name! I know many people, me included, that will go WAAAAY out of the way to take our business where it's appreciated. Your dealer obviously appreciates their customers.

Oct 2, 2008 | 03:03 PM

#13

ConnMan

Road Master

Joined: Mar 2008

Posts: 911

Likes: 3

From: Venice, FL

Quote:

Originally Posted by powdercoater

Black Widow HD of Port Charlotte, Fl. This a true family-owned dealership with a true family atmosphere. Their local reputation is fantastic. No-pressure [yet helpful] sales staff, First-Class Service Deparment.

Oct 3, 2008 | 07:37 PM

#14

toecat2000

Thread Starter

Cruiser

Joined: Feb 2008

Posts: 179

Likes: 10

From: Mansfield, Ohio

Thanks for the info. It is bubbling underneath and then pealing off in flakes. When the technician showed it to me, she handed me a flake about the size of a dime. It wasn't the dealer that said it wasn't covered. The tech mailed pics to HD headquarters. HQ said it was environmental factors.