Ultima 127 problem
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Cruiser
Joined: Nov 2007
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From: Cheesehead threw and threw
Thanks, am wondering what the labor bill will be, not a harley shop, guy works on knuckles, shovels but is assistant is the son of a local harley dealer, can't work for his dad, pretty good wrench, I'm thinking 10 hrs ? Reinstall cam lifters, oil pump...
Extreme HDF Member
Joined: Nov 2006
Posts: 13,389
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From: Windham,Maine
Certainly want to find what's wrong.Lift the bike, pull the plugs, turn the motor while investigating things.You may have already saved yourself a lot of grief by catching it early.
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Cruiser
Joined: Nov 2007
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From: Cheesehead threw and threw
dog155, already know whats wrong, rear exhaust roller rocker ? went out feeding the needle bearings into the return side of the oil pump, taking it out along w/the cam, (2) bent pushrods..., been waiting since the 9 th for Ultima to send parts, no charge, for which I am greatfull, otherwise the bike would be sitting for a while,parts came in late friday and should have bike by this comming wednesday. My only complaint so far is Matt, in warranty, is NOT good on communication and returning calls, otherwise all is good or will be good when I have a bike even though I will have to put out unnessesary money to fix a broke engine w/around 3,500 miles.But still all is good.
Elite HDF Member
Joined: Sep 2007
Posts: 4,468
Likes: 12
From: Bluffton, South Carolina
Matk,
Ultima started an engine reman program and from what I hear they are very busy. They are trying to get some more qualified personnel, but "it aint easy" as the song goes. Mark is pulling double/triple duty, so try to be patient with him.
Ultima started an engine reman program and from what I hear they are very busy. They are trying to get some more qualified personnel, but "it aint easy" as the song goes. Mark is pulling double/triple duty, so try to be patient with him.
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Cruiser
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From: Cheesehead threw and threw
I understand John and will leave him a message tomorrow thanking him, but a call to me, just a couple of minutes out of his day, over a 4 day period would have been nice, but yes I understand, he may have had 20 or better guys leaving him messages. I guy just gets impatient, during a short riding season, when your kinda new engine is down for 3 weeks. Thanks John
Road Captain
Joined: Apr 2005
Posts: 535
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From: Highspire Pa
I understand John and will leave him a message tomorrow thanking him, but a call to me, just a couple of minutes out of his day, over a 4 day period would have been nice, but yes I understand, he may have had 20 or better guys leaving him messages. I guy just gets impatient, during a short riding season, when your kinda new engine is down for 3 weeks. Thanks John
You may want to try Brian that posted the following on Harley Tech Talk forums:
***** begin quote*****
Gryphon I am not sure what number you have been calling but if you dial 636 931-3255 that is a direct line to my desk. If I do not answer leave a message & your call back number & I promise you will get a call back from me. I am here 8 - 4:30 Mon. thru Fri. I am surprised to hear that no one got back to you...Anyway, call me & your issue & or questions will be taken care of.
Brian D.
Midwest MC Supply
Ultima
***** end quote*****
http://harleytechtalk.net/htt/index.php?topic=6640.0
I am sure Ultima employees can't talk to everyone about everything, but you do have a reason to get better customer service. Ultima needs to improve their customer service, perhaps set up web access for questions and answers.
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Cruiser
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From: Cheesehead threw and threw
Talked to mechanic today, putting in lifters, front dropped right in, rears would not go in, tried swapping around, none would go in the rear, sorry, not meant as kinky lol,the rear rocker is the one that went out, he's going to hone out for rear lifters tomorrow, any idea's, has the lifter allways been tight, leading to the failure ? Any idea's would be appreciated.