Warranty
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Novice
Joined: Jul 2012
Posts: 17
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From: West Virginia
Warranty
Just got a 2015 Ultra Limited and the dealer is telling me the service due at 1,000mi is about $350. I can take it to a local "ex" Harley mechanic or do it myself for a lot less. The question is will it void a warranty claim later if there are problems?
Advanced
Joined: May 2013
Posts: 59
Likes: 6
From: here
This question comes up very often. No, it does not void the warranty to have a independent mechanic do your services. It does not void your warranty to do the services yourself either. What can cause problems with your warranty are problems that occur if the required services are not done and the problem is directly related to neglect. If you keep records of your services, no matter who performs them, you won't have a problem having a defective part or malfunction covered.
Grand HDF Member
Joined: May 2008
Posts: 4,585
Likes: 673
From: Rolla
This question comes up very often. No, it does not void the warranty to have a independent mechanic do your services. It does not void your warranty to do the services yourself either. What can cause problems with your warranty are problems that occur if the required services are not done and the problem is directly related to neglect. If you keep records of your services, no matter who performs them, you won't have a problem having a defective part or malfunction covered.
You are not required to have any HD dealer do your service work.
You are however, required to have it performed. That could either be you or the shop/mechanic of your choice.
Just remember, the service is not just an oil change.
If you want to do this yourself, you can download the service checklist from various sites so you know what needs to be performed at each interval.
Road Captain
Joined: May 2007
Posts: 579
Likes: 1
From: eastern NC
You are not required to have any HD dealer do your service work.
You are however, required to have it performed. That could either be you or the shop/mechanic of your choice.
Just remember, the service is not just an oil change.
If you want to do this yourself, you can download the service checklist from various sites so you know what needs to be performed at each interval.
I can say that when I took delivery of my bike, once I got it home I found the screws for the backrest barley screwed in.
Im sure they were overlooked during setup as they call it.
I have also found stuff that was not done during service jobs, at least when I do it I know its done.
Grand HDF Member
Joined: May 2008
Posts: 4,585
Likes: 673
From: Rolla
Not all dealers are created equal, so it is possible to get some less than quality work done at one.
But there are some very good ones out there too.
Also, keep in mind there are lots of riders out there that for one reason or another have absolutely no interest in doing this type of work themselves.
They are either not qualified (and admit it), or they don't have the time and are perfectly willing to pay someone to do it for them.
Grand HDF Member
Joined: Mar 2013
Posts: 4,922
Likes: 589
From: Running with the gators
Im on my second Harley that I bought new. Neither one has ever been back to the dealer or independent for service.
I have performed all services myself. I did however use Harley oil filters to ensure proper back flow valving, and use Mobil 1 V-twin oil in both.
For what the dealer wants to perform just the 1,000 mile service, I bought a motorcycle lift, torque wrenches, etc etc plus good oil and still saved a couple of bucks.
I got my Harley maintenance doctorate on the university of Youtube.
I have performed all services myself. I did however use Harley oil filters to ensure proper back flow valving, and use Mobil 1 V-twin oil in both.
For what the dealer wants to perform just the 1,000 mile service, I bought a motorcycle lift, torque wrenches, etc etc plus good oil and still saved a couple of bucks.
I got my Harley maintenance doctorate on the university of Youtube.
Seasoned HDF Member
Joined: Apr 2014
Posts: 9,705
Likes: 18,485
From: Displaced Texan
Amen!It costs more, but I let the dealer do all the work when the bike is under warranty. REASON: If they find something wrong, it's ALREADY at the dealer. They can fix it right on the spot. Parts AND labor included.
Once the warranty is done, I do everything myself except tires or cracking open an engine case. I'll even start doing those once I get some more tools accumulated.
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