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FP3 not linking

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Old Apr 14, 2019 | 05:41 AM
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Default FP3 not linking

Hi, I installed an FP3 to my sportster which decided not to link and failed to download a map. After a few emails flew back and forth between Cheyne at Vance and Hines and myself they kindly sent out a new unit. Exactly the same problem occurred.
I have gone through all possible combinations of fuse pulling, updates, walking away and self harming. Anybody throw any light on this problem code as I can’t find anything helpful on line.
All relevant details including screenshots were sent to V&H which led them to send the replacement.

 
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Old Apr 14, 2019 | 09:07 AM
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Sounds like your bike may have an electrical issue. Possible bad ECU....

One FP3 not working could be an isolated case. Two not working is a trend and the common denominator is your bike.
 
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Old Apr 14, 2019 | 09:14 AM
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Sounds that way, just can’t believe this has not happened before and I am unable to find anything online that has a definitive solution
 
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Old Apr 14, 2019 | 11:18 AM
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Try deleting the FP3 app off your phone and redownload the app. Could just be a err in the app.
 
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Old Apr 14, 2019 | 11:22 AM
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Be sure you have no other devices linked to your phone, remove all BT. Next I would try another phone or tablet if you have access.
 
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Old Apr 14, 2019 | 11:56 AM
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Originally Posted by Nitro 54
Try deleting the FP3 app off your phone and redownload the app. Could just be a err in the app.
Done that, but your still loading it from the cloud so it’s not a ‘fresh’ install.
Thanks for the response
 
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Old Apr 14, 2019 | 12:02 PM
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Originally Posted by GregGillette
Be sure you have no other devices linked to your phone, remove all BT. Next I would try another phone or tablet if you have access.
Gone with iOS and android with no other BT connected.
Do you mean delete all BT devices off my phone?
Thanks
 
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Old Apr 14, 2019 | 12:34 PM
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If none other are linked, that should be fine but who knows, easy enough to remove devices and add back later. Maybe roll your bike to another location in garage or somewhere close by but in range of your wifi- maybe some type of interference? Just trying to eliminate everything but bike.
 
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Old Apr 14, 2019 | 01:07 PM
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Can I ask you the dumb question? Is the ignition switch on your bars is on?
 
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Old Apr 14, 2019 | 01:14 PM
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Originally Posted by GregGillette
If none other are linked, that should be fine but who knows, easy enough to remove devices and add back later. Maybe roll your bike to another location in garage or somewhere close by but in range of your wifi- maybe some type of interference? Just trying to eliminate everything but bike.
Thanks, I have moved the bike to different locations and tried it on Wi-fi and mobile data.
 
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