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C&C website is pretty current - have several Fathers Day discounts available. It is summer - maybe they took a vacation or were at a rally. I bought my seat from them last fall and they weee very responsive.
I have a C&C on my 2020 Fatty and love it - not too soft, not too hard, just right. And I got it for a lot less from American Classic Motors and it was a custom seat.
good luck. Called Mean City Cycles last winter about seat mods for my 20 14 Ultra Limited. Took a lot of measurements in advance to be prepared to discuss options. Based on their website they looked really flexible. Gave them a call. Got the ' here is how we do it, here is our one option, and that is that' . Wham bam, no thank you and maam. Did I call the wrong number? I bought a Mustang seat instead.
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