Help approaching possible warranty issue.
Cruiser
Joined: Mar 2007
Posts: 124
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From: Long Island, NY
RE: Help approaching possible warranty issue.
I'll see if I still have the e-mail address of the woman who helped me out at HD. I usually toss anything over 6 months old. Here it is: hd-buellservice@harley-davidson.com. Ask for Deanna. She really went out of her way to help. You may have to call the 800 number to get a warranty claim number before they can help you though.
It was a little odd because my dealer got a verbal 'no' from HD at first regarding warranty coverage, and the review board issues and requires a written denial to pass judgement. I had to wait a couple of days for that to go through - all so they could just fax the written 'no' right back to the same people who had issued it in the first place... [:@][:@] 'Doh!!
Stick with it though - its worth it even if it did take me a few weeks.
Don
Ps. I don't know how to reference old threads, but there's more detail in the one I started last summer - search for Spoked wheel fails.
It was a little odd because my dealer got a verbal 'no' from HD at first regarding warranty coverage, and the review board issues and requires a written denial to pass judgement. I had to wait a couple of days for that to go through - all so they could just fax the written 'no' right back to the same people who had issued it in the first place... [:@][:@] 'Doh!!
Stick with it though - its worth it even if it did take me a few weeks.
Don
Ps. I don't know how to reference old threads, but there's more detail in the one I started last summer - search for Spoked wheel fails.
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denny.karmeil@shaw.ca
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Jun 19, 2015 07:23 PM
