Frame replacement
Stellar HDF Member
Joined: Jun 2006
Posts: 2,457
Likes: 83
From:
RE: Frame replacement
wrong- if the frame is replaced with a genuine HD frame, the dealer will have to cut the neck from the damaged frame (where the VIN is stamped) and send it to HD. HD will then stamp a replacement frame with the original VIN number.
a friend of mine had it done and the bike is better than new.
and the title was not 'changed' to reflect it being 'rebuilt'
a friend of mine had it done and the bike is better than new.
and the title was not 'changed' to reflect it being 'rebuilt'
Road Master
Joined: Nov 2006
Posts: 1,227
Likes: 3
From: Central Illinois
RE: Frame replacement
ORIGINAL: HarleyForeverFLHX
It's documented. I had the problem before. I took it into the shop twice for the tracking problem. that was the other two things. I think it came from the factory that way, But I had front chrome forks pt on and a lot of other stuff when I bought the bike. So I dont know if it's them or the dealer.
The problem is the dealer dont want to let MOCO know about it. Im wondering if the neck doesn't have cracked paint. I told Paul twice to check the neck and He said it was ok. Yea Right ! I also had a stage two done to the bike with Screammin eagle cams. The cams are to small.
So I think this is going to turn into a mess.
ORIGINAL: kong79
A little fenderbender? I think your going to have a very hard time convincing HD that they were at fault for shipping out a "bent" frame. Unless you have documented complaints about the bike not tracking straight before the accident, I don't think you have much of a chance of them picking up the tab. And if you and the dealer really believe that the frame was bent right from the factory, why are you dealing with an insurance company? Something's not right with this story.
A little fenderbender? I think your going to have a very hard time convincing HD that they were at fault for shipping out a "bent" frame. Unless you have documented complaints about the bike not tracking straight before the accident, I don't think you have much of a chance of them picking up the tab. And if you and the dealer really believe that the frame was bent right from the factory, why are you dealing with an insurance company? Something's not right with this story.
The problem is the dealer dont want to let MOCO know about it. Im wondering if the neck doesn't have cracked paint. I told Paul twice to check the neck and He said it was ok. Yea Right ! I also had a stage two done to the bike with Screammin eagle cams. The cams are to small.
So I think this is going to turn into a mess.
Just like I said, "there is more to the story." You stated in your original post that your frame was bent from the factory. I would be willing to bet that the MOCO will not replace this frame for free. If indeed it is replaced I bet itwill be a denied claim. How can you say you have it documented when the problem was not addressed, plus it has accessories added to it. Sorry dude but this is not a factory problem.
If your problem has been documented the factory has to have knowledge of it. If not it is not documented. You guys are pullin' a scam and it isn't right. Someones gonna get burnt and I am sure it isn't going to be the dealer or the MOCO. I also like the way you stated "I think it came from the factory that way." Sounds like good documentation to me. Hope you get yours.
Outstanding HDF Member
Joined: Mar 2007
Posts: 2,881
Likes: 7
From: North Georgia
RE: Frame replacement
ORIGINAL: Domestic Violence
wrong- if the frame is replaced with a genuine HD frame, the dealer will have to cut the neck from the damaged frame (where the VIN is stamped) and send it to HD. HD will then stamp a replacement frame with the original VIN number.
a friend of mine had it done and the bike is better than new.
and the title was not 'changed' to reflect it being 'rebuilt'
wrong- if the frame is replaced with a genuine HD frame, the dealer will have to cut the neck from the damaged frame (where the VIN is stamped) and send it to HD. HD will then stamp a replacement frame with the original VIN number.
a friend of mine had it done and the bike is better than new.
and the title was not 'changed' to reflect it being 'rebuilt'
What about the fork lock, future need for two keys, or can they pull the old one and install?
Stellar HDF Member
Joined: Nov 2005
Posts: 3,272
Likes: 83
From: Southern California
RE: Frame replacement
To answer your question, here's what happens. First of all, this is not an uncommon practice and I've had it happen to me on my '03 Ultra and also to a friend of mine on his Heritage. The dealer will order a replacement frame from the MOCO. The MOCO will assemble a replacement frame with YOUR current VIN#.The dealer is required to cut the neck off your old frame with the VIN # showing and send it to the MOCO as evidence that there are not two frames in circulation with the same VIN #. The dealer then swaps out the old components once the new frame arrives. Eventually your old frame with the neck cut off is destroyed and sold for scrap. That is the process the dealers follow. At the end of the day nothing changes for you. Your bike is covered under the remainder of the warranty period from the date of purchase.
As far as billing is concerned, it will be billed to the MOCO who will have to compensate the dealer for the labor, just like any other warranty claim. That is unless the dealer is the responsible party as towhy the frame was damaged in the first place.
As far as billing is concerned, it will be billed to the MOCO who will have to compensate the dealer for the labor, just like any other warranty claim. That is unless the dealer is the responsible party as towhy the frame was damaged in the first place.
Stellar HDF Member
Joined: Nov 2005
Posts: 3,272
Likes: 83
From: Southern California
RE: Frame replacement
ORIGINAL: PoorBoy
Awesome. My bad to say otherwise. My neighbor had to go through that with a yammy V-Star that he bent up. The replaced frame had a new vin.
What about the fork lock, future need for two keys, or can they pull the old one and install?
ORIGINAL: Domestic Violence
wrong- if the frame is replaced with a genuine HD frame, the dealer will have to cut the neck from the damaged frame (where the VIN is stamped) and send it to HD. HD will then stamp a replacement frame with the original VIN number.
a friend of mine had it done and the bike is better than new.
and the title was not 'changed' to reflect it being 'rebuilt'
wrong- if the frame is replaced with a genuine HD frame, the dealer will have to cut the neck from the damaged frame (where the VIN is stamped) and send it to HD. HD will then stamp a replacement frame with the original VIN number.
a friend of mine had it done and the bike is better than new.
and the title was not 'changed' to reflect it being 'rebuilt'
What about the fork lock, future need for two keys, or can they pull the old one and install?
Stellar HDF Member
Joined: Nov 2005
Posts: 3,272
Likes: 83
From: Southern California
RE: Frame replacement
Ewww....I just re-read your post and see that you got in to a "fender bender". That might be tough to prove to the MOCO that somehow they are responsible for the bent frame. At the end of the day though, it will bethe dealer who needs to convince the MOCO and not you. If the dealer is successful inconvincing the MOCO this wasa pre-existing condition, then you are off the hook and the MOCO eats the cost. If not...well that is a different story.
Let us know how it turns out. "Hello, Harley-Davidson? The 96"motor in my '08 Ultra I think is defective and I may need a 103"...NO....make that a 113" motor replacement."
Let us know how it turns out. "Hello, Harley-Davidson? The 96"motor in my '08 Ultra I think is defective and I may need a 103"...NO....make that a 113" motor replacement."
Banned
Joined: Feb 2006
Posts: 10,481
Likes: 4
From: Triangle, VA
RE: Frame replacement
ORIGINAL: PoorBoy
Adding to your delema on this; You're going to end up with a "rebuild" vehicle Title. The VIN isn't going to match up to the original title. Somebody somewhere is going to have to make all that match up again. (either the lender or the motor vehicle office will want things matched up) You'll be getting a new VIN stamped on that new frame. Don't forget to get NEWkeys that will match-up your fork lock and ignition. More than likely you'll be living with two differentkeys (one for the fork, one for ignition).
All of this sounds like you're taking a big hit on a 6-month old bike.I would stay buddy-buddy with that dealer. They're the only ones who will show you any love when it comes time for trade-in allowance. (because they will know the whole story). Otherwise, another dealer isn't going to be too excited accepting a rebuilt as a trade. JMHO.
Also, I wonder if HD will honor an extended warranty on that bike after it gets a new frame. It might be a good time to sign up foran extended warrantybefore anyone tears into the bike.
ORIGINAL: HarleyForeverFLHX
....So I think this is going to turn into a mess.
....So I think this is going to turn into a mess.
All of this sounds like you're taking a big hit on a 6-month old bike.I would stay buddy-buddy with that dealer. They're the only ones who will show you any love when it comes time for trade-in allowance. (because they will know the whole story). Otherwise, another dealer isn't going to be too excited accepting a rebuilt as a trade. JMHO.
Also, I wonder if HD will honor an extended warranty on that bike after it gets a new frame. It might be a good time to sign up foran extended warrantybefore anyone tears into the bike.
Road Warrior
Joined: Dec 2006
Posts: 1,883
Likes: 17
From: Williamsport, Pa
RE: Frame replacement
Yes I ve seen it done. One example a lady wrecked her street bob and the crash guard bent the frame so the tech switched everything over. It will take a couple weeks for the new frame more than likely
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Road Master
Joined: Nov 2006
Posts: 1,227
Likes: 3
From: Central Illinois
RE: Frame replacement
ORIGINAL: zombie
Negative, in order for HD to replace the frame, the neck of the frame needs to be cut off and sent into MOCO before they will ship a replacement frame. This is to prove that the frame has effectively been destroyed, and the new frame is stamped with the original VIN. The title will also not reflect a "rebuild", the title doesn't change. Been there done that.
ORIGINAL: PoorBoy
Adding to your delema on this; You're going to end up with a "rebuild" vehicle Title. The VIN isn't going to match up to the original title. Somebody somewhere is going to have to make all that match up again. (either the lender or the motor vehicle office will want things matched up) You'll be getting a new VIN stamped on that new frame. Don't forget to get NEWkeys that will match-up your fork lock and ignition. More than likely you'll be living with two differentkeys (one for the fork, one for ignition).
All of this sounds like you're taking a big hit on a 6-month old bike.I would stay buddy-buddy with that dealer. They're the only ones who will show you any love when it comes time for trade-in allowance. (because they will know the whole story). Otherwise, another dealer isn't going to be too excited accepting a rebuilt as a trade. JMHO.
Also, I wonder if HD will honor an extended warranty on that bike after it gets a new frame. It might be a good time to sign up foran extended warrantybefore anyone tears into the bike.
ORIGINAL: HarleyForeverFLHX
....So I think this is going to turn into a mess.
....So I think this is going to turn into a mess.
All of this sounds like you're taking a big hit on a 6-month old bike.I would stay buddy-buddy with that dealer. They're the only ones who will show you any love when it comes time for trade-in allowance. (because they will know the whole story). Otherwise, another dealer isn't going to be too excited accepting a rebuilt as a trade. JMHO.
Also, I wonder if HD will honor an extended warranty on that bike after it gets a new frame. It might be a good time to sign up foran extended warrantybefore anyone tears into the bike.
Negative! The frame is ordered with the same VIN stamped in it. We recieve the frame for replacement and verify VIN. From the time the dealer recieves a return authorization he has 90 days to return. If the said frame or carnkcase is not returned,the dealer recieves a hefty $5000.00 bill.
