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Jul 27, 2008 | 07:56 AM

jward

Thread Starter

Tourer

Joined: Jul 2006

Posts: 323

Likes: 1

From: Elwood, IN

Parts

I've had my '07 FLHT for just under 2 years....over that time 1 starter switch bad, 1 starter bad, 1 starter selinoid (sp) bad-all different occasions...at none of these bads did the dealer have the part in stock....each time a min of a week to get part in....worked at BMW store a few years ago and all of the above were kept in stock...if a part not in stock, BMW system had part to dealer in 48 hours or less-this was policy....
Is my experience with HD normal or just a dealer problem?
j

Jul 27, 2008 | 09:58 AM

omgtkk

Road Master

Joined: May 2008

Posts: 803

Likes: 3

From: Collegeville, PA

RE: Parts

I just took my '08 Road Glide in for a broken fork lock.&nbsp\\; Took them 9 days to get the part in.&nbsp\\; I was amazed also.

Jul 27, 2008 | 01:18 PM

Other Sheep

Ultimate HDF Member

Joined: Feb 2008

Posts: 5,615

Likes: 9

From: Escondido, CA

RE: Parts

Did you ask the dealer if he could have the part shipped overnight? They will do it if you ask but you will need to pay the shipping upcharge.

Jul 27, 2008 | 02:02 PM

jward

Thread Starter

Tourer

Joined: Jul 2006

Posts: 323

Likes: 1

From: Elwood, IN

RE: Parts

I don't expect them to overnite-just that a week is just wrong...a starter and a solinoid (sp) should always be stocked in a large shop....
j

Jul 27, 2008 | 02:10 PM

deadman77

Ultimate HDF Member

Joined: Jul 2007

Posts: 5,577

Likes: 138

From: South of Dallas Area, Texas

RE: Parts

GM Parts guy here. They cant have EVERY part for EVERY bike. Its not possible or economical for the dealer. They have computers that track sales and what they need to have in stock. Chances are the parts you needed for your bike have very low sales and thats why they dont have them in stock. Not an excuse but just an explanation.
MikeM
&nbsp\\;

Jul 27, 2008 | 02:48 PM

oldairboater

Ultimate HDF Member

Joined: Jan 2008

Posts: 7,476

Likes: 5

From: Republic of Texas

RE: Parts

My local dealer stocks a lot of parts. Very seldom do I have to order and wait. Probably ten different parts over five years for two bikes. Everything else was in stock. I am talking exhaust to lamps.