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If you bought a used bike from a dealer and had the previous owners info., would you contact them to learn more about the bike? Not to complain, just politely to ask for information.
I went thru a similar situation when buying my Road King. Bike was at Naples HD in Naples Florida. I found it when I was there on vacation. For security purposes the dealer would not supply me with the previous owners contact number. What they did do for me was they called the previous owner and gave him my contact info. The previous owner then had the choice of calling me or not (which he did). You may want to ask your dealer if they will do the same for you.
If I had a question, about services, or mods.... yeah, a polite call should be ok.... but I wouldn't call to gripe.... the problem might have happened at the dealership.... guess ONE more reason to buy used bikes from a private seller. (plus a private seller might hand you some valuable extras)
I had to do the same thing after I bought my Heritage. The dealer I bought it from didn't know much about the bike, other than it had the Stg I Air Cleaner, SE Heads, and Pipes. After making a few calls and getting a hold of the original owner and the original dealer he bought the bike from, I found out my bike had a lot more than just a few bolt-ons!
I also bought my bike, almost 3 years ago, at Naples HD. It was only 14 months old and had less then a thousand miles on it. The dealership had just lowered the price on it, so I was a little suspect. I figured for the low price and 10 months left on the warranty, I couldn't get too hurt. When I bought it, they gave me a 4 page print out of all the extras, the previous owner had added, when he bought the bike. It was at a HD dealer up north and had the previous owner's name on the paper work. I called him and had a short talk with him.
Tom
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I would and have....
You just have to remember to be respectful when talking with them... and what ever you do don't talk about money....nothing like finding out how much the dealer stuck it to you... and the seller....
I think if you called them once or maybe twice it would be fine. Calling them repeatedly with questions might lead them to change their number or take a restraining order against you. I sold a car to a guy once and he was calling me once a week with "questions". I referred him to the local dealers service dept.
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