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I have a 7 year warranty on my Bike and am in year 4.
Here is my question.
If I buy a Genuine Harley Davidson Part, and get it installed by a Certified HD mechanic at an Official HD Shop, should the part not covered for duration of warranty.
I had HD heated grips installed 2 years ago and they don't work.
Was told they are not part of warranty as they were an add-on.
The parts added at time of sale are put into the bikes history on the SWR that the dealer can pull up on the vehical information link on HD net, those are the parts covered by the extended warranty.
That said the heated grips have had problems and if you go to HD's customer service line you maybe able to get a good will warranty, remember though be nice and be truthful, and a lot of times they will be very willing to help you out.
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