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Old Feb 27, 2012 | 02:14 PM
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So, was riding on the fat bob the other day and heard a rattling sound, turned out to be the exhaust. There was a broken bolt on the exhaust mount, did some research and saw that it was a pretty common issue on a Fat Bob. I brought it in to the hd shop to get it fixed. I have the extended warranty, foreign military sales threw it in for free when I bought the bike. They called me the next day and said that the transmission case needed to be replaced, the guy said that it was gonna cost over a grand and that was outside of the warranty limits but he worked a "special deal" with harley davidson so I'm lucky that they're gonna fix it and just charge me the $50 deductable. My question is this: Is there really a limit to the dollar amount or was this guy just blowing smoke?
 
Old Feb 27, 2012 | 02:27 PM
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Never heard that one before....
Entire motors have been replaced under the extended warranty, they cost more than a trans case.
 
Old Feb 27, 2012 | 02:34 PM
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Originally Posted by chrls
just blowing smoke?
Yes and the ESP is thru an insurance co. not HD.

There are others here that had ESP cover more costly claims.
 
Old Feb 27, 2012 | 02:39 PM
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Originally Posted by chrls
So, was riding on the fat bob the other day and heard a rattling sound, turned out to be the exhaust. There was a broken bolt on the exhaust mount, did some research and saw that it was a pretty common issue on a Fat Bob. I brought it in to the hd shop to get it fixed. I have the extended warranty, foreign military sales threw it in for free when I bought the bike. They called me the next day and said that the transmission case needed to be replaced, the guy said that it was gonna cost over a grand and that was outside of the warranty limits but he worked a "special deal" with harley davidson so I'm lucky that they're gonna fix it and just charge me the $50 deductable. My question is this: Is there really a limit to the dollar amount or was this guy just blowing smoke?
You are being lied to.
 
Old Feb 27, 2012 | 02:44 PM
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So the worked you a "special deal" and are going to give you what you already paid for? Nice...
 
Old Feb 27, 2012 | 03:31 PM
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Yeah, that's "special" alright. What an *******.
 
Old Feb 27, 2012 | 07:06 PM
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I don't know your warranty or what it includes, but does the possibility exist that it's the part(s) needed that is outside the warranty limits?
 
Old Feb 28, 2012 | 08:00 AM
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What happened to the exhaust bolt? Isn't that what all this is about? Tranny case...don't get it.
 
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Old Feb 28, 2012 | 12:21 PM
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Originally Posted by johnjay
What happened to the exhaust bolt? Isn't that what all this is about? Tranny case...don't get it.
I borrowed this pic from another thread, that's exactly what happened to my bike
Thanks to all for your replies, I appreciate it.
 
Attached Thumbnails Another Warranty Question-bolt.jpg  
Old Feb 28, 2012 | 12:28 PM
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Could be the guy was trying to make himself look good or given the fact they "gave" you the warranty there maybe some $ limit. I would call the ins that covers the ESP and get the exact info.
 



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