New helmet arrived, but I'm bummed
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Road Captain
Joined: Oct 2012
Posts: 553
Likes: 46
From: Canton, GA
New helmet arrived, but I'm bummed
Ordered a Nolan Trilogy Outlaw from Revzilla.com.
The helmet is awesome but there must be a quality control issue at Nolan because the finish is completely fooked up around the forehead area and the snap down sunshade goes right past the detent and has to be manually reseated every time.
I called Revzilla and they are awesome. They are sending me a new helmet with no questions asked, no double cross ship charge. Their customer service is great.
It's just a bummer that a supposed 100% Italian made (says all over the box) helmet with a big "Checked by Inspector #24" stamp on the lid of the box came to me in less than good shape. I would expect this from a cheapo Chi-com helmet, but not a Nolan.
Maybe it was made on a Friday!
The helmet is awesome but there must be a quality control issue at Nolan because the finish is completely fooked up around the forehead area and the snap down sunshade goes right past the detent and has to be manually reseated every time.
I called Revzilla and they are awesome. They are sending me a new helmet with no questions asked, no double cross ship charge. Their customer service is great.
It's just a bummer that a supposed 100% Italian made (says all over the box) helmet with a big "Checked by Inspector #24" stamp on the lid of the box came to me in less than good shape. I would expect this from a cheapo Chi-com helmet, but not a Nolan.
Maybe it was made on a Friday!
Ultimate HDF Member
Joined: Nov 2007
Posts: 6,975
Likes: 12
From: NJ
Not as bummed as I was when I had to pay to ship a defective helmet back and then pay for 2day shipping back because I needed it for a roadtrip. That company lost my business forever.
Kudos to Revzilla for showing how it's supposed to work.
Kudos to Revzilla for showing how it's supposed to work.
Outstanding HDF Member
Joined: Oct 2009
Posts: 3,225
Likes: 9
From: 3rd Stone From The Sun
It's just a bummer that a supposed 100% Italian made (says all over the box) helmet with a big "Checked by Inspector #24" stamp on the lid of the box came to me in less than good shape. I would expect this from a cheapo Chi-com helmet, but not a Nolan.
Maybe it was made on a Friday!
Unofficial HDF Chaplain
Joined: Dec 2009
Posts: 21,136
Likes: 18,045
From: san diego
inspector # 24
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