Freaking Dealers!
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Cruiser
Joined: Nov 2006
Posts: 222
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From: Central Washington
Freaking Dealers!
So, last Christmas my wife orders me the Snap on toolkit (94684-00A) from Shumate HD in Kennewick, WA. Christmas morning were opening presents and we get to the last two packages, a small one and a large one. I open the small one first, woo hoo a Snap on tool kit, very nice. My wife says "there must be more tools because the large one came with it". I'm thinking hmmmm..... so I open it and it is full of performance Suzuki parts, $1300.00 worth to be exact that was accidently shipped to us. A couple days after Christmas I give them a call, I get this; "oh you don't know how happy we are, you really saved our butts, thank you so much blah, blah, blah"......they mail me a shipping label I stick it on the box and and send it back. Never here another word. I have forgotton about it. No big deal.
So today we are in Kennewick and stop by Shumate HD. I'm looking at the Fairing Mount Mirrors (91945-98B) $59.95 and I get to talking to one of the sales schumcks. My wife says something about that package that we mailed back, I'm like "oh yeah", the schumck says "I remember that, oh you don't know how happy we were, you really saved our butts, thank you so much blah, blah, blah"......
(Me) So thats got to be worth a little discount on the mirrors then right?
(Schumck) Um, oh I don't think I can do that, there pretty strict about that, gee I just don't know.
I put the mirrors back on the wall, didn't say another word, walked out. I don't think I will be back.
So today we are in Kennewick and stop by Shumate HD. I'm looking at the Fairing Mount Mirrors (91945-98B) $59.95 and I get to talking to one of the sales schumcks. My wife says something about that package that we mailed back, I'm like "oh yeah", the schumck says "I remember that, oh you don't know how happy we were, you really saved our butts, thank you so much blah, blah, blah"......
(Me) So thats got to be worth a little discount on the mirrors then right?
(Schumck) Um, oh I don't think I can do that, there pretty strict about that, gee I just don't know.
I put the mirrors back on the wall, didn't say another word, walked out. I don't think I will be back.
Tourer
Joined: Feb 2007
Posts: 382
Likes: 0
From: Long Beach, Ca.
RE: Freaking Dealers!
jeffrey98837
(Me) So thats got to be worth a little discount on the mirrors then right?
(Schumck) Um, oh I don't think I can do that, there pretty strict about that, gee I just don't know.
(Me) So thats got to be worth a little discount on the mirrors then right?
(Schumck) Um, oh I don't think I can do that, there pretty strict about that, gee I just don't know.
Outstanding HDF Member
Joined: Dec 2006
Posts: 2,972
Likes: 1
From: King William, VA.
RE: Freaking Dealers!
Man did they lose big? You already bought the bike to put all the accesories on and they don't want your business. What a bunch of pro's there. Just kiss the bucks good-bye.
Road Warrior
Joined: Sep 2006
Posts: 1,379
Likes: 13
RE: Freaking Dealers!
Question: is Shumates by chance owned by Mike Shumate?
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RE: Freaking Dealers!
ORIGINAL: Hammer02
I wouldn't expect a discount for doing the right thing....neither should you.
I wouldn't expect a discount for doing the right thing....neither should you.
Yeah, it was doing the right thing, but by the same token, you are supposed to reward honesty and integrity if you can....but then again, this is a harley dealer we are talking about.........
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Outstanding HDF Member
Joined: Jan 2006
Posts: 3,116
Likes: 1
From: Northern VA, Madison GA
RE: Freaking Dealers!
ORIGINAL: jeffrey98837
I know, it just ticked me off. I had to vent.
I know, it just ticked me off. I had to vent.
Road Warrior
Joined: Feb 2007
Posts: 1,848
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From: Poquoson, VA
RE: Freaking Dealers!
ORIGINAL: Hammer02
I wouldn't expect a discount for doing the right thing....neither should you.
I wouldn't expect a discount for doing the right thing....neither should you.