Is this a normal dealer response?
Banned
Joined: May 2018
Posts: 4,576
Likes: 978
From: Viet Vet, crossroads
Face it-
The Dealer has the latitude to do what they want and whom , if they want.
If they wanted, they could cry crocodile tears to HD and get a rep to approve.
If they wanted to, the dealer would go out on a limb and would cover you.
simple.
There is no giant policeman in the back monitoring their every move.
Obviously, they don't "want" to help you.
Your recourse-?
Did they tell you your warranty would be canceled if they did whatever they are now saying they should not have?
Then why did they?
First -a polite conversation with the owner of the shop or his top manager.
Not the service manager.
Next, if they have no proof they explained this to you- in writing, that your warranty would be voided-
A letter from your ATTORNEY is the next recourse.
SUE THEM>!
The Dealer has the latitude to do what they want and whom , if they want.
If they wanted, they could cry crocodile tears to HD and get a rep to approve.
If they wanted to, the dealer would go out on a limb and would cover you.
simple.
There is no giant policeman in the back monitoring their every move.
Obviously, they don't "want" to help you.
Your recourse-?
Did they tell you your warranty would be canceled if they did whatever they are now saying they should not have?
Then why did they?
First -a polite conversation with the owner of the shop or his top manager.
Not the service manager.
Next, if they have no proof they explained this to you- in writing, that your warranty would be voided-
A letter from your ATTORNEY is the next recourse.
SUE THEM>!
Sponsor
Joined: Jul 2015
Posts: 8,538
Likes: 1,646
From: SF Bay area
The original consent decree Notice it says over and over again 2017 and later vehicles
Print it out & take it to the dealer, have them point out the section that says they HAVE TO flag YOUR bike. Have a crowd of people around, if possible do it near the sales floor.
__________________________________________________ ____
For ROCKOUT information & purchasing please click HERE For all Twin Cams and Evo Big Twins & Sportsters
Print it out & take it to the dealer, have them point out the section that says they HAVE TO flag YOUR bike. Have a crowd of people around, if possible do it near the sales floor.
__________________________________________________ ____
For ROCKOUT information & purchasing please click HERE For all Twin Cams and Evo Big Twins & Sportsters
__________________
NO, they DON'T all do that!
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Ordering & info http://www.rockout.biz On ebay! ... CLICK HERE
Also on amazon.com...
Imitated, never equaled... ROCKOUTS!
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