Sumping wrong
Seasoned HDF Member
Joined: Sep 2009
Posts: 17,136
Likes: 6,161
From: SE Michigan
Brilliant! Whats your theory on the stock 107s?
Cruiser
Joined: Aug 2017
Posts: 234
Likes: 320
From: Netherlands
As far as we have experianced here in the Netherlands, the 107 had no real problems on the tourings and no problems on the softtails. But we have no temperatuurs over the 30 degrees Celsius here. Fast driving is normal here. 80mph plus. But never for hours. ( small country😁
Cruiser
Joined: Apr 2016
Posts: 171
Likes: 71
From: NY
The MoCo is relying on these stupid band-aid fixes until the bikes are past the 24 month bumper to bumper warranty so that the problem with then be on the owners wallet to truly fix their M8 Mototcycles.
OP- Good thing it happen within your 2 year warranty.
Best of luck.
YB
OP- Good thing it happen within your 2 year warranty.
Best of luck.
YB
Almost makes you wonder if theres some kind of devious plan to make back a lot of this money spent on warranty work, engine replacements off the back of customers that come out of warranty. That will be blamed on the customer too by the dealer; well we advised buying the extended warranty but you declined.
Elite HDF Member
Joined: Oct 2006
Posts: 4,128
Likes: 27
From: florida swamp
So are people trading them in for used TCs or what? Are the dealers just buying them back at wholesale because the owners are sick of them? I mean the M8 has only been for sale the last 2 years.
Last edited by carpetride; Jun 20, 2018 at 04:53 PM.
Road Warrior
Joined: May 2018
Posts: 1,561
Likes: 443
From: PNW
I'm no spring chicken, and I tend to view the world with jaded eyes these days. But I do not believe Harley is trying to bandaid things until the bike is out of warranty for the purpose of putting the burden of cost on the consumer. Their marketing people and bean counters should very well know that doing so would have severe repercussions for their brand reputation and the loyalty of the "new bikers" that currently buy the majority of their products.
Also, if you have a documented problem that began long before the warranty expired and continues until after it expires with repeated attempts by the qualified Harley dealership techs to fix without success, you have a very good case for proving that it should be fixed by the moco regardless of whether or not the fix was available during the life of the warranty.
This cannot be compared to the cam chain tensioners in the TC bikes regardless of the fact it was, (and this may be), due to a design flaw. The difference being that the flaw did not cause an issue until a good amount of time after the warranty expired on the vast majority of the TC bikes. For those that rode enough miles during the warranty to wear the tensioners out I would wager that the factory replaced them under warranty. And were successful in doing so.
For this issue there are enough documented cases of bikes having problems with low miles while still under warranty to prove that the issue caused problems from the outset for many. And the dealership and moco together were not able to fix during warranty. And therefore until Harley can make things right for those owners the end of the warranty will almost certainly not end Harley's responsibility to fix.
I believe that they are scrambling to find a fix, even if that means trying everything under the sun to do so. And I hope that they do. But to think that they would purposely alienate a large percentage of their customer base in an attempt to save money on warranty costs, which together with the declining numbers of buyers for other reasons, is not conducive to them staying in business. Flawed thinking imo.
Also, if you have a documented problem that began long before the warranty expired and continues until after it expires with repeated attempts by the qualified Harley dealership techs to fix without success, you have a very good case for proving that it should be fixed by the moco regardless of whether or not the fix was available during the life of the warranty.
This cannot be compared to the cam chain tensioners in the TC bikes regardless of the fact it was, (and this may be), due to a design flaw. The difference being that the flaw did not cause an issue until a good amount of time after the warranty expired on the vast majority of the TC bikes. For those that rode enough miles during the warranty to wear the tensioners out I would wager that the factory replaced them under warranty. And were successful in doing so.
For this issue there are enough documented cases of bikes having problems with low miles while still under warranty to prove that the issue caused problems from the outset for many. And the dealership and moco together were not able to fix during warranty. And therefore until Harley can make things right for those owners the end of the warranty will almost certainly not end Harley's responsibility to fix.
I believe that they are scrambling to find a fix, even if that means trying everything under the sun to do so. And I hope that they do. But to think that they would purposely alienate a large percentage of their customer base in an attempt to save money on warranty costs, which together with the declining numbers of buyers for other reasons, is not conducive to them staying in business. Flawed thinking imo.
Last edited by iHodor; Jun 20, 2018 at 05:04 PM.
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