New recall
Seasoned HDF Member
Joined: Nov 2016
Posts: 7,707
Likes: 13,989
From: Northern New Jersey
Unless I missed something, why the heck haven't owners of bikes covered under this recall ( Mine is) received a letter ? Seems its up to us to find out through sources other than HD.
Banned
Joined: Jul 2008
Posts: 1,036
Likes: 67
Seasoned HDF Member
Joined: Dec 2017
Posts: 5,077
Likes: 3,293
From: Plover, WI
Received my letter yesterday.
Seasoned HDF Member
Joined: Dec 2005
Posts: 19,929
Likes: 8,033
From: poway
Mechanically you don't want to bottom the slave piston. If you do you load the pushrod and take pressure off the clutch. You want the slave piston to have enough return travel that it never bottoms. It only gets pushed in far enough to take pressure off the clutch pushrod.
I am going to take a scientific, wild *** guess at this one. Maybe the reason most of us have not received our "official recall letter" yet is because the MOCO only has one dedicated clerk typing out the letters and they have 138,000 owners to notify. They have said they are taking a 35 million dollar charge to the balance sheet for this particular recall so money is probably a little tight up there. Another reason might be that some eagle eyed Harley Davidson Forum member spied the recall info on the government's official NHTSA site and spilled the beans before the MOCO was ready to acknowledge the recall.
I think the days of typing out letters are long gone...Microsoft Word MailMerge replaced that a while back.
Banned
Joined: Jul 2008
Posts: 1,036
Likes: 67
Not so much at the MOCO. They are typically 30-40 years behind the modern day curve. You would think that the least they could do would be to put a part timer on the job with the full timer to send out the letters. It wasn't until last year that they replaced their Smith Corona manuals with electrics. Big step up for them.
Last edited by texaswiz; Nov 8, 2018 at 11:01 AM.
Seasoned HDF Member
Joined: Nov 2016
Posts: 7,707
Likes: 13,989
From: Northern New Jersey
Thats good to know, but I have two friends both who have not received a letter. I've had my bike sine Nov 2017 and heard nothing.
One guy had a stage one kit put on his 2018 SG and they wouldnt let him take it home until they performed the recall.
They are JUST getting parts in now. So I ask, if its SO dangerous to ride, why the heck didnt letters go out immediately and two, why the heck arent they offering to pick the bikes up with trailers.
Can you imaging the lawsuits if as your riding to the dealer to get this uber important recall work done, the clutch fails and you ride into traffic crossing your path and get nailed?
One guy had a stage one kit put on his 2018 SG and they wouldnt let him take it home until they performed the recall.
They are JUST getting parts in now. So I ask, if its SO dangerous to ride, why the heck didnt letters go out immediately and two, why the heck arent they offering to pick the bikes up with trailers.
Can you imaging the lawsuits if as your riding to the dealer to get this uber important recall work done, the clutch fails and you ride into traffic crossing your path and get nailed?
Stellar HDF Member
Joined: Jun 2009
Posts: 3,424
Likes: 421
From: Northern, Ohio (Yuck!)
Just got a call from my dealer. They did my clutch recall while doing other, unrelated warranty work. Now all I need is good enough weather to pick up the bike and then deliver it to my Indy for winter storage.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Banned
Joined: Jul 2008
Posts: 1,036
Likes: 67
NHTSA was in the loop at all stages of the RIC investigation. While the NHTSA did not initiate the recall they more than likely would had were it not for the fact the MOCO did so.
Updated field data showed 265 warranty claims and 29 dealer/customer contacts that appeared to be related to the secondary clutch actuator leaking. Three additional alleged crashes, with no reported injuries were identified that may be related to this issue (bringing the total to five). Because of the crashes it appears that the NHTSA would have stepped in and ordered a recall had the MOCO not done so first.