Milwaukee Eight (M8) 2017 and up M8 Air and Liquid Cooled discussion
Sponsored by:
Sponsored by:

Boom GTS - Phone thru USB Keeps Disconnecting

Thread Tools
 
Search this Thread
 
Old Sep 16, 2019 | 05:29 PM
  #1  
Dark Knight's Avatar
Dark Knight
Thread Starter
|
Road Captain
Joined: Oct 2007
Posts: 568
Likes: 147
From: Georgia
Default Boom GTS - Phone thru USB Keeps Disconnecting

Okay, I did a search for this and couldn't find anything....


Like the subject says, I'll be listening to tunes on my phone through the USB port on my '19 RGS when it'll start disconnecting and trying to reconnect back and forth until I turn the bike off. When that happens I can't even bluetooth to my phone anymore.

I have the latest firmware (which is far from perfect but that's a whole other story).

Anybody have this happen and find a fix?
 
Reply
Old Sep 16, 2019 | 05:40 PM
  #2  
702's Avatar
702
Seasoned HDF Member
Joined: May 2018
Posts: 5,814
Likes: 7,144
From: Las Vegas
Default

That happened to me once, and I restarted my iPhone and it's been good ever since. And you should un-pair the phone to the BOOM, there may be a conflict.
 

Last edited by 702; Sep 16, 2019 at 05:41 PM.
Reply
Old Sep 16, 2019 | 06:49 PM
  #3  
UltraWalt's Avatar
UltraWalt
Road Captain
15 Year Member
Liked
Loved
Community Favorite
Joined: Sep 2010
Posts: 706
Likes: 32
From: Cypress,Tx
Default

I have had a similiar issue which turned out to be the USB cable coming from the radio. My dealer said it is happening more often to the 18's and 19's.
 
Reply
Old Sep 16, 2019 | 07:27 PM
  #4  
Hammz's Avatar
Hammz
Grand HDF Member
Veteran: Air Force
10 Year Member
Community Favorite
Joined: Sep 2013
Posts: 3,820
Likes: 587
From: Michigan
Default

Originally Posted by UltraWalt
I have had a similiar issue which turned out to be the USB cable coming from the radio. My dealer said it is happening more often to the 18's and 19's.
 
Reply
Old Sep 16, 2019 | 07:39 PM
  #5  
Dark Knight's Avatar
Dark Knight
Thread Starter
|
Road Captain
Joined: Oct 2007
Posts: 568
Likes: 147
From: Georgia
Default

Cool. I've got the new iPhone coming and will try a new cable.

Appreciate the replies!
 
Reply
Old Sep 16, 2019 | 10:23 PM
  #6  
BrandonSmith's Avatar
BrandonSmith
HDF Community Team
5 Year Member
Active Streak: 30 Days
Community Favorite
Top Answer: 5
Joined: Mar 2017
Posts: 7,824
Likes: 4,383
From: Texas
Community Team
Default

I believe he meant the bike’s cable that physically plugs into the head unit, not the USB to Lightning cable that plugs into the phone.
 
Reply
Old Sep 16, 2019 | 10:39 PM
  #7  
mjwebb's Avatar
mjwebb
Seasoned HDF Member
15 Year Member
Photogenic
Community Builder
Top Answer: 1
Joined: Jan 2008
Posts: 13,619
Likes: 11,353
From: State of Confusion
Default

Lord help me, just tried to read thru the Boom manual, there's like a million things you can do with this thing...probably will use the radio, iTunes loaded on my old iPhone 6 and maybe GPS occasionally..haven't even turned the radio on yet or done anything with it..mostly just look at tire pressure display cuz it's cool..love riding the bike but am quickly reminded why I loved my Road King so much..less is more for the most part with my lazy @$$.
 
Reply
Old Sep 17, 2019 | 08:47 AM
  #8  
Hammz's Avatar
Hammz
Grand HDF Member
Veteran: Air Force
10 Year Member
Community Favorite
Joined: Sep 2013
Posts: 3,820
Likes: 587
From: Michigan
Default

Originally Posted by BrandonSmith
I believe he meant the bike’s cable that physically plugs into the head unit, not the USB to Lightning cable that plugs into the phone.
Maybe. But I meant the cable between the phone & the bike's USB connector.
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-1

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-2

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-4

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-5

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-6

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-7

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-8

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
story-9

Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

 Verdad Gallardo
Old Sep 17, 2019 | 08:55 PM
  #9  
Jetset's Avatar
Jetset
Novice
Joined: Apr 2008
Posts: 18
Likes: 3
Default

I have the same issue with an iPhone XS and my GTS unit. It happens randomly. Sometimes it kicks me out of carplay with no explanation and sometimes the audio just cuts out and then returns after a few minutes.
I am trying to experiment with different usb cables (between the phone and the bike's GPS connector) - will let you know what I find out.
Would love to know if anyone had to have the cable with the female USB connector (installed on the bike) replaced.
 
Reply
Old Sep 18, 2019 | 09:32 AM
  #10  
Dark Knight's Avatar
Dark Knight
Thread Starter
|
Road Captain
Joined: Oct 2007
Posts: 568
Likes: 147
From: Georgia
Default

Originally Posted by Jetset
I have the same issue with an iPhone XS and my GTS unit. It happens randomly. Sometimes it kicks me out of carplay with no explanation and sometimes the audio just cuts out and then returns after a few minutes.
I am trying to experiment with different usb cables (between the phone and the bike's GPS connector) - will let you know what I find out.
Would love to know if anyone had to have the cable with the female USB connector (installed on the bike) replaced.
Cool. Keep me posted and I'll be sure to do the same.
 
Reply



All times are GMT -5. The time now is 04:34 PM.

story-0
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-1
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-2
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-3
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-4
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-5
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-6
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-7
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-8
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE
story-9
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

Slideshow: Graeme Billington's left-hand-drive Shovelhead is as much about problem-solving as it is about classic Harley form.

By Verdad Gallardo | 2025-12-30 11:27:08


VIEW MORE